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Anonymous Posted on Jun 02, 2018
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I can't install my wacom tablet in my computer.I always have this word in my screen: Error code:4010,4020. What can i do please ?

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  • Wacom Master 395 Answers
  • Posted on Jun 02, 2018
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Joined: Jan 09, 2009
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Hi,

Make sure to get the latest driver from the Wacom site to ensure that your tablet is supported with your version of windows.

5 Related Answers

Silverdragon

electronic & computer repair& servicre

  • 12061 Answers
  • Posted on Aug 12, 2007

SOURCE: Wacom Graphire Installation

This means that the driver you have is NOT suitable for Vista. You will have to obtain one for ya Tablet. Try the link below. www.wacom-europe.com/uk/downloads/driver/driver.asp And a work arround in case it all get "mucky" lol www.geekzone.co.nz/content.asp?contentid=6790 G L.

geekzone.co.nz

Using Tablet With Windows Vista

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Using Tablet With Windows Vista

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A

Anonymous

  • Posted on Jan 12, 2008

SOURCE: RECURRING PROBLEM OF WACOM TABLET GETING STOPPED

Unplug the tablet and then plug it back in. This sorts it for me.

Anonymous

  • 1 Answer
  • Posted on Apr 03, 2008

SOURCE: serial to usb wacom tablet problem

I just got Vista and it killed my Intuos2 w/serial to usb also, but here's a half solution:
Download Wacom driver 4.78-6 http://www.wacom-europe.com/int/downloads/driver/driver.asp?lang=en. Make sure you remove any other Wacom drivers, tablet, and reboot. Install 4.78-6 driver and select serial port when the choice pops up. Plug in your tablet with the serial to usb adapter, wait a few seconds and click retry. Complete the install and reboot.
Your Wacom tracking should work now, but certain things might not work like pressure sensitivity and you'll get annoying error "reinstall driver" pop-ups.

I think you can aslo buy a PCI-serial card for your computer and skip the serial-usb adapter since Vista doesn't support the adapter for Wacom tablets.. but I'm not sure if there's a working Vista serial Wacom driver either.. or ever will be. The age of XP and Legacy support is at an end my friends.

Anonymous

  • 4 Answers
  • Posted on Sep 11, 2008

SOURCE: WIRE FROM WACOM TABLET NEEDS REPLACEMENT

This cable is not user replaceable because the cord connects inside the tablet.
I called Wacom tech support about my Intuos3 with similar issue (cord problem). They will replace the cable for $75. I asked if could purchase a cable for myself (I didn't want to send my tablet in) but they do not sell the cable directly to consumers because you'd have to open your tablet. (I found out the hard way that the inside of the tablet is held together with pressure; so once opened, parts inside shift and it becomes a puzzle to put back together.)
Hope that helps in some small way!

Anonymous

  • 46 Answers
  • Posted on Feb 24, 2009

SOURCE: Wacom pen not working - on the pen side

check the battery of the pen

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