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Sallyann Lamoin Posted on Jun 01, 2018
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My Uniden handset is not working. No dial tone. Just a long continuous beep. Unable to ring out or receive incoming calls. How can I troubleshoot this problem.

1 Answer

john h

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  • Uniden Master 29,494 Answers
  • Posted on Jun 01, 2018
john h
Uniden Master
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Joined: Jun 07, 2009
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Open line if have more than one phone plugged into a jack unplug one at a time and check dial tone if no change have phone company check incoming line

5 Related Answers

Anonymous

  • 319 Answers
  • Posted on Jun 17, 2008

SOURCE: Extra handsets no longer seem to work. No ring and no line

Please be sure to put the extra handsets in the MAIN base station to register. They will not register in the small remote charger stations.

Let me know if that fixes the problem!

Brian

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Anonymous

  • 1 Answer
  • Posted on Jul 08, 2008

SOURCE: UNIDEN 5.8 GHZ CORDLESS PHONES

Registering Handsets to the Base
Whichever handset you choose to charge in the base is automatically
registered to the base. Any additional handsets must also be registered to
the base before you can use them.
Be sure both handsets are fully charged.
One at a time, place each handset in the base. The charge/in use LED on
the base begins to flash, indicating the base is registering the handset.
Wait for at least five seconds, then pick up the handset and press
[talk/flash]. If the display shows TALK, the handset is registered. If not,
place the handset in the base to try again.
Press [end] and continue with the next handset.
Note:
Once both handsets are registered, it doesn’t matter which
handset is placed in the base or the charger.
When you charge the handsets, Caller
ID summary screen and the name of
the handset appears.

This can be find from uniden website.
http://www.uniden.com/pdf/DXAI4588-2om.pdf

Anonymous

  • 76 Answers
  • Posted on Dec 02, 2008

SOURCE: No dial tone on handset

It may not be registed with the main unit. You may need to register the handset. With my uniden all i have to do is put it in the main base until it says what handset it is (it should be a number).

If you have any questions please dont hesitate to ask

Anonymous

  • 1 Answer
  • Posted on Jan 08, 2009

SOURCE: Dial Tone but won't call out.

The problem was the main phone line not the phone itself

Anonymous

  • 39 Answers
  • Posted on Mar 17, 2009

SOURCE: uniden 5.8Ghz phone.

You need to reset the main base unit. Unplug the power from the back of the base. While the power is disconnected, press and hold the delete key while reconnecting the power. Wait for a long beep tone. When the display shows 88 or P, press play button one time. If you have a phone without an answering machine, disconnect the power from the back of the base, press and hold find hs button while reconnecting power.

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Related Questions:

0helpful
1answer

My Uniden 1735 will not ring out. No dial tone it is connected to phone line.

If your Uniden product is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, please contact Uniden Customer Service for assistance. CHARGING/POWER

Charge light won't come on when Handset is placed in the Base Unit?


There are no lights on the Base Unit?


The telephone only operated after the first time the handset was charged?


The batteries do not work in my new cordless phone?


The charging light colour does not change when the batteries are fully charged?


Should I leave the handset back on the base after the batteries are fully recharged?


The handset beeps?


AUDIO QUALITY

Audio sounds weak and/or scratchy. Interference is evident on my analogue phone?


Interference is evident on my digital phone?


Only continuous static is heard from the Handset and the phone will not turn off?


The handset and base make a humming noise?


NO CALLS

Can't make or receive calls. There is no dial tone?


RINGING

Handset does not ring or receive a page?


The Base Unit does not ring?


CALLER ID

How do I activate caller ID?


How can I access call waiting?


Call waiting is not working?


GENERAL OPERATION

Range is limited?


The answering machine is not answering calls?


Telephone banking is not working?


How do I extend the number of rings?


The clock on the answering machine looses time?


I cannot record an outgoing message?


How do you store phone numbers to memory?


Will my phone work overseas?


What do I do if my phone gets wet?


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The ringer volume is not loud enough?

1helpful
3answers

GE 900 Mgz cordless phone, model 26936GE2-C

How many handsets do you have on this system? Just the one for the base unit?
0helpful
1answer

Uniden Model EX 14560 Ringer off How to put ringer on

Here some solutions for your problem + a link to the user manual.

**Selecting the Ring Tone and Volume
Your phone has five different ringer tone/volume combinations you can choose from.
To select the ringer:
1) With the phone in standby, press [vol/ / ] or [vol/ / ].
2) The phone will sound the different ring tones at different volumes. To turn the ringer
off, select RINGER OFF.
3) When the phone sounds the ring tone and volume you wish to use, press [end].


**Temporarily Mute Ringer
If the handset is off the base while an incoming call is ringing, simply press [end] to mute
the incoming ring. The ringer will sound with the next incoming call.
Note: You can only mute the handset ringer if the handset is off the base when the phone starts
ringing.
Adjusting the Earpiece.

**Here is also a link to the phone manual http://www.uniden.com/pdf/EXI4561om.pdf
0helpful
2answers

Phone sees call, but can't pick-up. Can't get d-tone to call out?

Just a suggestion (without knowing what troubleshooting steps from your manual you may have taken): Remove the batteries from the back of the handset and then put them back in after a few moments. My Panasonic KX-TGA8231B (DECT6.0) phones were acting up just like your Uniden is. All functions returned after this power interrupt "reset" with the batteries was done. Hope that helps. Good luck. - - -Gerry
0helpful
1answer

Disconnects incoming calls after one ring

The problem may be a short on your line. (Have the local Teleco check your line.) If you have other phones, you may want to check them for dial tone(DT) when this happens. If you have no DT, your cordless may be the problem...unplug, and let charge overnight. If problem continues, replace the battery in cordless, or discontinue use.
0helpful
2answers

Uniden cordless phone

Hello, While I cannot locate that model in any Uniden database (you might want to find the literature), It sounds as if the handset may be communicating with its base, but you have lost the dial tone. Did any storms pass through recently? Here is what you do. Go to your base and push the locator button on your base station to call the handset via the page/locator function. If it rings the handset and you can answer it okay then you know your handset is working well and communicating with your base (the radio portion is working correctly). If it does not ring your handset then your Uniden is definately bad (radio wise). But, I am going to guess that it is okay but you still cannot communicate with the outside world and dial out to get dial tone or get an incoming call. Okay, so we have a dial tone problem. The next step is to see if dial tone is getting to your base. So you will need to take another good telephone, preferably a handy "line powered" telephone (no batteries or ac adapter needed) you can use in a power failure emergency. Take that good phone and plug it into the phone cord you unplug from your Uniden base. If you get dial tone, then your uniden does need repair. If it does not get dial tone, then you have a bad cord, jack or something in your phone wiring. If thats the case, change cords, look for corrosion, dirt or bent pins in the jack on the wall. My guess is that your Uniden has gone bad, likely from a slight surge on the phone line. If you do need your Uniden repaired you can contact Uniden they are at http://www.uniden.com/repair/service.cfm , however I don't believe they offer repair, but offer to sell you a replacement. Or you can go to www.cordlessrepair.com where you can get your Uniden Cordless unit repaired, not exchanged. Good Luck, CG
6helpful
2answers

Uniden 5.8Ghz phone.

You need to reset the main base unit. Unplug the power from the back of the base. While the power is disconnected, press and hold the delete key while reconnecting the power. Wait for a long beep tone. When the display shows 88 or P, press play button one time. If you have a phone without an answering machine, disconnect the power from the back of the base, press and hold find hs button while reconnecting power.
0helpful
1answer

UNIDEN 5.8 GHZ CORDLESS PHONES

Registering Handsets to the Base
Whichever handset you choose to charge in the base is automatically
registered to the base. Any additional handsets must also be registered to
the base before you can use them.
Be sure both handsets are fully charged.
One at a time, place each handset in the base. The charge/in use LED on
the base begins to flash, indicating the base is registering the handset.
Wait for at least five seconds, then pick up the handset and press
[talk/flash]. If the display shows TALK, the handset is registered. If not,
place the handset in the base to try again.
Press [end] and continue with the next handset.
Note:
Once both handsets are registered, it doesn’t matter which
handset is placed in the base or the charger.
When you charge the handsets, Caller
ID summary screen and the name of
the handset appears.

This can be find from uniden website.
http://www.uniden.com/pdf/DXAI4588-2om.pdf
0helpful
2answers

Handset doesnt work

Do you have another phone (cell phone) you can use to make a test call to yourself? If you can answer a call and the Uniden transmits voice OK, then it is probably the speaker and may just be a bad solder connection. If the handset does not transmit or receive I seriously doubt you have a bad microphone AND a bad speaker, you'd be looking at something more serious.
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