Question about HP Officejet 5610 All-In-One InkJet Printer
WIndows Vista Business, 4 gigs of RAM, 250 gig hd.
On the officejet 5610 control panel when I hit the scan button the LCD,
tells me no hp device attached and I get the amber warning light on next to the setup button. Everything is connected properly and the USB cable is good, tried two different ones, one brand new out of the box.. USB 2.0. I can copy the picture and I can scan it if I select HP Photosmart essential icon on the desktop. I never do see the HP DIGITAL IMAGING MONITOR anywhere. I have uninstalled the software twice and reinstalled it. Used a registry cleaner and PC Pitstop Optimizer after each uninstall, Updated my drivers on the HP website. Still have same issue, bought the officejet 5610 all in one yesterday evening.
For Windows Vista: which is not on HP disk; cd version 5.3 0b
Scan with "PAINT"
1. Click Windows(start).
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File
6. Click From Scanner or Camera.
7. Click Scan.
Posted on Mar 27, 2009
Throw it away,
Posted on Jan 31, 2008
SOURCE: can not scan
When this happen it is usually the USB cable. When this happen it is usually a problem with the USB cable. If
communication on USB cable is bad, as a result you can print but not
scan.Having also messed up a bit with the drivers ("HP digital
monitoring icon anymore"), you may also need to reinstall the driver.
My suggestion on how to proceed is the following.
Buy a better usb cable, the shilded ones cost a couple of dollars more but guarantee better communication.
Unplug printer from usb.
Unplug computer and printer from power for two minutes.
Plug back computer and printer to power, DO NOT plug in USB cable yet, leave printer NOT connected to pc.
drivers and software, keep printer disconnected until connection is
explicitely required by printer software installation process, or after
Connect printer when required.
Check that there is no
electric device (power adapters, extension etc.) very near to printer
USB cable, they can cause electromagnetic disturbance.
Try scanning. If it does not work at thhis point is either a problem with windows (new windows install required) or a faulty scanner.
Posted on Jul 29, 2008
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