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Nick Verdina Posted on May 20, 2018
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My Kenmore Elite frige model 106.5779*703. Door ice dispenser is not dispensing whenever glass is used. The sound of the motor is running but no ice comes out. Cleaned caked ice from bin. not working

1 Answer

Anthony Cardenas

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  • Kenmore Master 757 Answers
  • Posted on May 20, 2018
Anthony Cardenas
Kenmore Master
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Joined: May 13, 2017
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EDITED OK! I found THIS:

"This dispenser ice chute door and motor assembly opens to let ice through when dispensing into a glass or other container. The assembly may include multiple parts; refer to your parts diagram for a complete list of parts included."

I SEE that assembly, it's motor AND associated gears for the FLAP!

You can hear the motor so I suspect the mechanics next. Could be the gear from the motor shaft is loose or worn?

https://www.ebay.com/i/192508879235?chn=ps
Please know this MAY NOT be your specific part! But the photo is very useful!
+++++++++++++++++

Ahaaa! Check the tray "water fill tube"! It's usually rubber and the insides sometimes FREEZES and BLOCKS with ice!

ALSO, I've seen similar problems when the WATER FILTER is too old! Internally it's compacted and blocked so water flow is restricted... SO as the tray TRIES to fill, the water just dribbles into the tray then freezes in the fill tube ~ rather then a true FILL/STOP action.

Anthony

  • Nick Verdina
    Nick Verdina May 20, 2018

    The ice cubes are already made. Probably not that issue. The ice cubes are already sitting in the tray. When I try to use the ice dispenser with a glass I hear the motor running but no cubes are coming out.

  • Anthony Cardenas
    Anthony Cardenas May 20, 2018

    Shucks! So sorry! You DID specify "Door ice dispenser".

    I HAVE UPDATED my original post and I hope it's helpful!

    Apologies.
    Anthony

×

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 11, 2008

SOURCE: Whirlpool side by side GS6NBEXRS01

If the motor is humming, Take the ice bin out, rinse the bottom shaft connection with warm water, it may just have ice build up.

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A

Anonymous

  • Posted on Jul 13, 2008

SOURCE: New Kenmore Elite ice dispenser not working but water is

ther is no ice comming out, it suddenly stopped. Kenmore Elite I dont know whats wrong with it I know that water may not be getting into it but how do I solve this problem

carldc3

carl carpenter

  • 82 Answers
  • Posted on Jan 05, 2009

SOURCE: Ice maker won't make ice after emptying ice bin manually.

make sure you push the ice lever back down

Anonymous

  • 14 Answers
  • Posted on Apr 04, 2009

SOURCE: Replacing the Ice dispenser motor on Kenmore elite refrigerator?

There is a small door under neath ice maker shelf (literally) w/ 2 small screws that keep it in place,or a button that can release ice maker on the rt. side of machine. Good luck!!

Anonymous

  • 36 Answers
  • Posted on Jul 24, 2009

SOURCE: Kenmore Elite refrigerator ice and water dispensers not working

check for a child lockout button it will look like a tiny padlock ,press and hold for 3 sec.(could be the freezer door light switch)

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You have a dual water inlet valve where your water supply connects. One goes to the ice maker and the other goes to the water dispenser by way of the water reservoir you mentioned in the fridge.

Open the door and hold the door switch down and try the ice dispenser. Do you hear any thing.You should hear the ice door open and the augur motor turning to turn the augur which pushes the ice out the door. If the augur doesn't turn Take all the ice out of the bin and try. perhaps the motor is too weak or the augur is locked up. Take the bin out and try to see if the motor will turn with no load. The motor is behind the back cover where the bin sits. See if you get power to it using a voltmeter when you try the dispenser. If you are, probably bad motor. If not ,dispenser switch or solenoid is not working.
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Open the door and hold the door switch down and try the ice dispenser. Do you hear any thing.You should hear the ice door open and the augur motor turning to turn the augur which pushes the ice out the door. If the augur doesn't turn Take all the ice out of the bin and try. perhaps the motor is too weak or the augur is locked up. Take the bin out and try to see if the motor will turn with no load. The motor is behind the back cover where the bin sits. See if you get power to it using a voltmeter when you try the dispenser. If you are, probably bad motor. If not ,dispenser switch or solenoid is not working.

There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.
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