After removing a paper jam the online/error ligh is on and nothing prints at all. It doesnt even attempt to print. What can I do?
It is the clutch relay and or driver on the board HVPS Q6 and or Q7. The clutch will not allow the gear to release. I have seen this and is most common problem.
Streak www.streak.asia
First open all covers and make sure there is not another piece of paper stuck in the machine. Check under the toner cartridge. If you are sure there is no other paper stuck, try unplugging the machine wait about a minute and plug back in.
Try taking off the rear cover and holding down the plastic switch near the top of the circuit board. I have marked the location in the image below. When i was having trouble with this printer i just held it down towards the ground for around 10 seconds and it printed a test page just fine.
Occasionally, paper cannot be load during a print job.
Some of causes include:
• The tray is overfilled.
• The front cover has been opened during a print job.
• Paper that does not meet paper specifications has been used.
• Paper that is outside of the supported size range has been used.
If a paper jam occurs, the On Line/Error LED on the control panel lights red.
Find and remove the jammed paper. If it is invisible, look inside the printer.
Note: U would find the complete instructions along with the screen shots in the below link
923 views
Usually answered in minutes!
I Cannot get my printer to print it only prints a blank sheet. I have tries to disconnect, shut off,
Nothing works.
Karen
I've turned off the printer for 10-20 seconds and nothing worked. It has now been off for 3 days. When I turned it on, it still won't print. I've checked for jammed paper and everything else I can think of. What can I do now?
×