Question about Locks & Locksmithing
SOURCE: Deadbolt wont unlock
Remove the deadbolt cover by removing the 2 screws. This will get you inside the deadbolt. Try using a screwdriver to pull it back. You may in the end have to break the unit in order to get it out and replace it. I have the same thing happen with a deadbolt. I ended up having to destroy the unit to get it out. You are going to replace it anyway so do whatever it takes to get it to unlock so you can then remove it from the door and install a new one. You do not want a deadbolt that will not unlock.
Posted on Jan 10, 2010
Kwikset Smart Key locks are complete junk. I am a locksmith and I am constantly going from house to house replacing these "dumb key" locks with original kwikset pin tumbler locks. What happens is either your key or the wafers inside the lock wear slightly, slightly enough to cause your keys to not turn, and since these locks cannot be picked due to a side bar system, they must be drilled off and thrown away when this happens Unless you have another access point to get in the house. If you do remove lock from the inside, throw it in the trash, buy original kwikset and replace.
Posted on Apr 29, 2010
Your lock is under one year warranty, with a lifetime warranty if the problem is mechanical or the finish.
Here is a link to the website warranty information, and from there you can contact them for technical and warranty assistance:
Good luck-and please provide feedback if this helps!
Posted on Nov 05, 2011
You must ensure the deadbolt is in the locked position when attaching the control mechanism. The control mechanism must also be set to the locked position. Turn the manual knob to the left then attach the mechanism (with the batteries) to the flat pin. You can do all of this with the door open, so you can enter the codes. My initial install created the same issue. It worked properly out of the package, so that meant that I screwed something up. You don't need to return the item. Just do a little fault finding.
Posted on Dec 28, 2011
Tips for a great answer:
Apr 21, 2018 | Locks & Locksmithing
Aug 19, 2014 | Schlage Camelot Deadbolt Keypad, Satin...
Dec 01, 2013 | Schlage Camelot Deadbolt Keypad, Satin...
Jan 14, 2013 | Deadbolt ELECTRONIC DEADBOLT KEYLESS ENTRY...
Feb 05, 2011 | Weiser Lock ED1460X3VKD Powerbolt 1000...
Dec 30, 2010 | Weiser Lock POWERBOLT ELEC DEADBOLT
Jul 31, 2010 | Kwikset 907 907-15 Satin Nickel Powerbolt...
Mar 08, 2009 | Kwikset 907 907-15 Satin Nickel Powerbolt...
883 people viewed this question
Usually answered in minutes!