If your shredder runs in the reverse direction but not the forward direction their is likely a problem with the paper activator switch, the mechanism that senses paper being inserted in the slot. The switch could be bad or more likely the little arm that activates the switch is broken. I have been unsuccessful in finding replacement parts for this mechanism. The solution that I found successful is to override the mechanism. There are at least two ways this can be done and both require some disassembly of the shredder. My problem was a broken activator arm. The way I found easiest was to fine the actuator switch and force it to stay in the on position. This I did with several strips of aluminum tape. The other way is to bypass the switch by shorting it out (connecting the two switch input wires). This is the only solution that works if it is the switch itself that is bad. In either case the shredder no longer has an "Auto" mode which means you have to operate it manually, that is, when not in use the machine will be on the off position and when you want to shred move the control to the auto position which will start the motor/shredder in the forward mode. When finished shredding return to the off position. Good luck
SOURCE: My shredder stop shredding. has paper caught in it
Shredder drive gear is probably shredded - hard part to find or replace usually. Could mean a new shredder;-(
SOURCE: shredder problems
Seems it could be a problem with one of your sensors Fellowes Customer Service can easily and quickly diagnose your problem. 1-800-945-4545
SOURCE: I have an Omnitech OT-535BL
This unit can also overheat and automatically shuts down when it does; to be thorough--simply unplug, empty the wastebasket, turn upside down, remove any remaining paper from blades, plug back in, and leave it alone for 30-60 minutes. Try again.
It's not an industrial shredder and has a low daily capacity, designed only for small office use.
SOURCE: SPL 1506X Shredder
Have you looked for hidden staples in the machine. Sometimes they can be hard to spot.
SOURCE: Shredder Jams with more than 1 piece of paper thickness
I have seen paper shreds build up inside the cutter housing on this model. It grows into a big tumor inside and places a lot of resistance. You will have to take it apart and clean it thoroughly. Also, oiling the cutter asm.
I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de
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