Question about Kodak Office Equipment & Supplies
IMPORTANT: In the next step, before you install the Home Center Software, make sure you disconnect the USB cable. Then, connect the USB cable when the software installation instructions tell you to do so.
Posted on Jul 28, 2009
SOURCE: errors on my Kodak ESP 3250
error 3501: STATUS_ERROR_UNIT_OPENED_WHEN_IDLE. You probably had it open when you inserted your cartridges.
Error 3502: STATUS_ERROR_MAIN_PAPER_TRAY_EMPTY. You must have inserted some shortly after you turned the printer on for the first time so don't worry.
Error 3609: STATUS_ERROR_UNIT_OPEN_WHILE_PRINTING. This is also another basic function on the printer.
I would recommend not looking at the errors on a printer test page as they show all errors that come up on the printer, even if they are not important.
Posted on May 13, 2010
SOURCE: Kodak ESP5 AiO
Please clarify a few things for me so I can help you solve this issue.
Are you trying to scan from the printer to the computer? (pushing the scan command on the printers keypad to send the signal to the computer)
Are you trying to scan from the computer to the printer? (Using the scan options in your software by choosing "start" and then "programs" and opening your printers software to choose the scan option)
If your scanning from printer to computer (using the printers scan option on the keypad) and your getting an error code, chances are the problem is you have not set up your defaults in the printers menu yet. To scan from printer to computer, the printer needs to know which program you want your document to scan to in your computer. If its a text document, some people choose "Microsoft Word" and the scan fuction sends your item to that program and opens it for viewing on your computer screen.
There are different programs to use for each type of fax that need to be set up in advance in your printer to be able to scan from printer to computer. Send pictures to a photo editing software and choose the size and resolution you want as "default". Do the same for setting up text documents before you try and use this feature to eliminate the error code.
To configure your options to scan from printer to pc, push the "menu" button on your printer and use the up and down arrows on the printers keypad to move through the choices. Find the command similar to "scan options" and follow the prompts to set the defaults on handling text documents and pictures and then save your choices by pushing the "ok" button on the printers keypad.
Try scanning again with your computer turned on and open to the desktop. Push the scan button on the printer and see if it sends the image or document to your computer screen. It should warm up, then scan and show a preview on your screen for you to accept or reject. If this does not happen, please asnwer my questions as listed above and clarify what you see so I can help solve this issue right now.
Posted on Sep 27, 2010
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