Question about Watches

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Bought Anna Klein watch in sept 2017on Holland America ship. watched stopped working after a month. I replaced battery. Worked for seven more months, but now does not work at all.

Watch not working . Still under warranty. How can I get it fixed

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Tom Chichester

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  • Watches Master
  • 57,353 Answers

Find out where to send it.

Posted on Apr 28, 2018

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5 Related Answers

Kimi

Kimi

  • 277 Answers

SOURCE: Calvin Klein K7111 brown watch strap

try here: http://www.a1watchbands.com/ for example: http://www.a1watchbands.com/product_details.php?search=&id=712 or try on ebay, for example: http://search.stores.ebay.ie/calvin-klein-strap_Watch-Parts-Accessories_W0QQcatrefZC6QQsacatZ10324

Posted on Aug 17, 2006

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Anonymous

  • 1 Answer

SOURCE: Prague 49011G, automatic wind watch - stopped ticking

I also have a Prague automatic watch (not the same model) which I purchased in 10/06 and have had it repaired twice. If you purchased the watch new, a little white warranty paper should have accompanied it. If not, you might be out of luck. Anyhow, each Prague has a two year warranty. My warranty instructed me to send the original receipt, a check for $10 (for return shipping) and the watch to Croton Repair; 195 Anderson Avenue; Moonachie, NJ 07074. There of course is no phone number to call them. Make the check out to Croton Repair. The warranty also says they do not guarantee they will fix the watch, but they guarantee they'll send you the watch back if it cannot be repaired. It took about 5 weeks and my watch came back repaired. Unfortunately about 6 months later it broke again, same exact problem (no long self-winds, ticks or keeps time, my watch also has a diamond at each hour, two of which fell out)... I've seen a lot of the issues people are posting seem to be the automatic watches not working. Probably duds, the inner workings seem to be very sensitive.

Posted on Jan 09, 2008

Anonymous

  • 1 Answer

SOURCE: Anne Klein chronograph watch

The button advances the numeric day. After the numeric day is advanced one full month, the month dial advances to the next month. I just about got a blister pressing the button enough times to advance the month from January all the way around to December. Then I had to advance the numeric day to the current numeric day. The previous person told you by turning the dial 24 hours you can advance the alphabetic day of the week by one day (Sun, Mon,etc.).

Posted on Dec 04, 2008

Anonymous

  • 1 Answer

SOURCE: anne klein watch battery replacement

My Anne Klein uses an EverReady #377. The internal time module from Hong Kong is stamped with "AL21E."

I hope this helps you.

Posted on Dec 09, 2009

escapement

Arturs Kalnins

  • 2338 Answers

SOURCE: Watch stopped working and just purchased it.

Get battery replaced. Does not matter you have watch for a few months only - battery was fitted in factory long ago. Rate me plz.

Posted on Feb 27, 2010

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I'm from Portugal and I bought a woman's Calvin Klein watch about three years ago.The number written underneath it is: k44232 00. About two months ago it just stopped working. I thought it was...


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I am a 11 year old boy. I bought one of theese watches on a criuse holland america. With my own money i spent $20 fof thatis a lot of money. I took great care of it and it just fell apart i was very...


Carnival Cruise Lines owns Holland America as a subsidiary. On board a Carnival Ship, items that are purchased in the gift shop are often guaranteed for some period for customer satisfaction. If I were you, I would write a letter (not a e-mail nor a text message) to the President of Holland America (Stein Kruse)
and I would tell my story to him. You can find the address at the Holland America web site. Tell him what ship you were on and the date. Tell him the make and model of watch you purchased. Tell him you had some amount of money to spend on the trip and you chose to spend it in the gift shop on the ship. Tell him exactly how the watch was treated and what happened. Tell him you were proud of the watch and had hoped to wear it for many years, as you told your friends where you got it and the good times you had on his ship. Offer to return it to him for inspection if necessary. You might want to enclose a decent picture of the watch for him to look at. Make sure you print your name and address on the back of the picture. If you and your parents often cruise, I would make mention of that as well. http://www.hollandamerica.com/about-best-cruise-lines/Main.action?tabName=Sustainability

Wait a reasonable amount of time for a response, 3 to 4 weeks I would estimate. If you don't get any response, drop him a line that you sent him a letter concerning your watch, give the date and maybe include a courtesy copy to cover the possibility that he didn't receive the first.

If you don't hear anything from him in a reasonable amount of time 2 to 3 weeks I would estimate, I would send a letter to Mickey Arison at Carnival (http://en.wikipedia.org/wiki/Micky_Arison).

I am absolutely sure you will hear something from either Holland America or Carnival if you follow my suggestion. If for some reason you don't hear back, send a followup to Mr. Arison and tell him you are disappointed; that you wrote with expectation of an offer of some kind of resolution (fill in the number of weeks ago that you started) and your disappointment is that it is not over a month or what ever and yo have not received the courtesy of any response.

I cruised with Mickey and his father on the inaugural of Destiny, though they don't know me. My Wife and I have sailed at least 7 times on several Carnival ships.

That is my advice to you my young friend.

a

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