I can't get my wall safe to open.

question edited for clarity and removal of text message abbreviations :>)

So the girlfriend got inside first and took all the good stuff and left the door open with the locking bolts out and deployed? :>(

Page 3 of the manual. You press the red reset button and change the pass code to a new one. Change the batteries as well at the same time. This is the better manual. Other left below

https://docplayer.net/40344439-7803-paraguard-deluxe-electronic-digital-safe.html

INSTALLING BATTERIES
Open the battery compartment cover located on the inside cover of the door. Install the batteries as shown on diagram (4 AA
batteries). Close the battery compartment cover.
SETTING AND CHANGING PERSONAL CODE
1. Open the door and press the red button at the rear of the door. The yellow light will flash.
2. Set a personal code, input a 3-6 digit set of numbers.
3. Press "
*
" or "
#
" to confirm.
The yellow light will turn off, indicating the code was entered successfully.
Use the same procedure to change the code.
4. Test your code before closing the door.
USING YOUR PERSONAL CODE TO OPEN THE SAFE
Input your 3-6 digit personal code then press "
*
" or "
#
" to confirm. When the green light flashes, turn the handle clockwise to
open the safe.

OPERATING MANUALS

https://images-na.ssl-images-amazon.com > images
PDF
Thank you for choosing a Paragon Lock and Safe product. Paragon Lock and Safe (PL&S) warrants the ... www.paragonlockandsafe.com for return instructions.

• 
  

  83-SAF7751/7751 Deluxe Wall Safe Keypad

  https://images-na.ssl-images-amazon.com > images
  PDF
  Paragon Lock & Safe ED keypad operating manual. ------------. -------- ... 83-DT5919/7803 ParaGuard Deluxe -----. 83-DT5910/7501 Paragon Rifle Safe----.

Something to think about from the manual for your freezer. Also I would check the temperature of your freezer with a thermometer to make sure it is freezing ok .Troubleshooting
If the appliance does not work, before calling for Assistance (see
Assistance), check for a solution from the following list.
The green POWER indicator light does not illuminate.
• The plug has not been inserted into the electrical socket, or not
far enough to make contact, or there is no power in the house.
The motor does not start.
• The appliance comes with a motor protection control (
see Start-
up and use
).
The indicator lights are on but the light is dim.
• Pull out and reverse the plug before putting it back in the socket.
a) The alarm sounds.
a) The refrigerator door has remained open for more than two
minutes (the buzzer will stop sounding when you shut the door) or
the correct switching-off procedure was not followed (
see
Maintenance
).
b) The alarm sounds and the two yellow indicator lights
flash.
b) The temperature in the freezer is too high. Check the quality of
the food products and dispose if necessary.
+ buzzer =
Heating is excessive
c) The alarm sounds and the two yellow indicator lights
as well as the green one flash.
c) The temperature in the freezer has reached a dangerous level.
The food must be disposed immediately.
+ buzzer =
Heating danger
b/c)
In both these cases the freezer will maintain a temperature of
about 0°C so that the food does not re-freeze.
To turn off the acoustic signal open and close the refrigerator door.
To restore normal operation bring the FREEZER OPERATION knob
setting to
(off) and turn the appliance on again.
The green POWER indicator light flashes.
• The appliance is not operating correctly. Contact the Technical
Assistance Centre.
The refrigerator and the freezer do not cool well.
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The OPERATION knobs are not on the correct setting (
see
Description
).
• The refrigerator or the freezer have been over-filled.
The food inside the refrigerator is beginning to freeze.
• The REFRIGERATOR OPERATION knob is not on the correct
setting (
see Description
).
• The food is in contact with the back inside wall of the refrigerator.
The motor runs continuously.
• The SUPER FREEZE button has been pressed (rapid freezing):
the yellow SUPER FREEZE light is on or flashing (
see
Description
).
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.

Instructions

1. 1

   Enter your code on the keypad located on the front of the safe. Some electronic digital safes require you to input a special character like "#" before and after your code. The safe should either beep, have a LED turn green, or display "OPEN" if you have correctly entered the code.
   

2. 2

   Turn the handle to the right within five seconds of correctly entering the code. If you wait too long, the safe will lock and you will have to enter your code ag
   

3

Open the safe with a key. Use your emergency key that came with the safe to open it if you forgot the code or if the batteries have died. Remove the key cover from either the handle or the control panel to reveal the lock.

1. 1

   Enter your code to open the safe.
   

2. 2

   Place the electronic digital safe into code reset mode. On some models you need to hold the last digit of the code or press the "*" button to get into code reset mode. Other safes require you to open them and press a small red button on the inside of the door.
   

3. 3

   Enter your new code on the keypad and press "#" to finish. Some safes may require you to press "*" or a letter to finish the code. If the safe requires it, enter the new code again to confirm that you entered it correctly.
   

1. 1

   Use your code to open the electronic digital safe's door.
   

2. 2

   Locate and remove the battery cover on the inside of the door.
   

3. 3

   Replace the used batteries with new ones. For most safes, this will require two or four AA batteries.
   

4. 4

   Test the batteries. Use your code while the door is open to test the batteries before closing the safe.
   

Input the new code (1-8 digits then press A or B button, it shall be confirmed by two beeps indicating the new code has been accepted and stored. If the yellow light and buzzer beeps 3 times the code is invalid - try again Emergency Key - store in secure place NOT inside the safe. To ensure the batteries have been installed correctly test before closing the door. 2 bolt locking mechanism, opens with a digital code or emergency key. Floor or wall mountable, immediately locks out after 3 invalid code attempts. Durable steel construction, model Name 24/7 Digital Safe, material, galvanised steel. Opening the safe a. Pre-set factory code 159 b. Input 159 (the yellow light will flash and the buzzer will beep then press B or A button, the green light will be on, rotate the knob clockwise, pull outwards, the door is opened Closing the safe: close the door, input the code (the green light.

To open an electronic safe the first time, press the following numbers/letters on the
electronic keypad -159B. (These numbers are preset. You should change the code as soon
as possible after opening the safe to insure proper security). After you have entered the
factory set code, you will need to turn the knob on the faceplate to open the door. You will
have 5 seconds to turn the knob before the locking mechanism is reactivated.
ENTERING YOUR SECURITY CODE
To enter your own security code you will need to follow the steps listed below:
1. After opening the electronic safe (with the pre -set factory code of 159B) locate the
small red button on the inside of the door near the hinge.
2. Press the red button and then release it, you will hear a beep.
DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW
SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits
long, and confirm your new code by pressing the letter "B" on the electronic touch pad.
Before you close the door, try the new security code to make sure the lock release the
knob so you can turn it and retract the live action locking bolts.

Try this,

NOTE: The safe needs to be upright and right side up or the locking mechanism
won't work.
ELECTRONIC SAFES
To open an electronic safe the first time, press the following numbers/letters on the
electronic keypad -159B. (These numbers are preset. You should change the code as soon
as possible after opening the safe to insure proper security). After you have entered the
factory set code, you will need to turn the knob on the faceplate to open the door. You will
have 5 seconds to turn the knob before the locking mechanism is reactivated.
ENTERING YOUR SECURITY CODE
To enter your own security code you will need to follow the steps listed below:
1. After opening the electronic safe (with the pre -set factory code of 159B) locate the
small red button on the inside of the door near the hinge.
2. Press the red button and then release it, you will hear a beep.
DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW
SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits
long, and confirm your new code by pressing the letter "B" on the electronic touch pad.
Before you close the door, try the new security code to make sure the lock release the
knob so you can turn it and retract the live action locking bolts.

Good luck

Thanks

http://callitout.com/quotes/index.php/kick-it-to-the-curb/55/sentry-fire-safe-wont-open-its-broken/

Its the most reazonable answer and it worked!!!!!!! dial the code and tap on the handle so it would get lose

The operating instructions on the ES20 as per the crappy manual:

Open safe using emergency key provided

Insert batteries in the box inside the door

Opening the safe
a. pre-set factory code 159
b. input 159 (the yellow light will flash and the buzzer will beep), then press B or A button, the green light will be on, rotate the knob clockwise, pull outwards, the door is opened

Closing the safe: close the door, input the code (the green light will flash for 5 secs). Turn the knob anti clockwise, the control system will activate and the safe will be locked

Changing the code: open the safe, press the red button located inside the door, the yellow light will go on indicating the code can be changed. Input the new code (1-8 digits), then press A or B button, it shall be confirmed by two beeps indicating the new code has been accepted and stored. If the yellow light and buzzer beeps 3 times the code is invalid - try again

Emergency Key - store in secure place NOT inside the safe. Remove the override cover in the centre of the face of Safe (its a silver plastic panel with Sandleford Electronic Safe ES20 on it), insert override key (a cyclinder key) - hidden underneath the override cover panel - and turn anti clockwise, rotate the knob clockwise to open door

Changing the Battery - If the red and green light are on this indicates that the batteries are low and require changing. To ensure the batteries have been installed correctly test before closing the door

References:
1. Operating instructions EA Electronic Safe
2. http://www.secustar.com/products-en/estype-safe.htm

I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.