Washer will not start

Probably blockage in pump or sump

Hello there
Try putting the machine into diagnostic mode. If it won't enter diagnostic mode, then you need to replace the main control board.

DIAGNOSTIC TEST

The washer must be empty and the control must be in the OFF

state before pressing the touch-pad sequence to start the test.

Starting the Test Mode

? Close the door.

? Push CONTROL/ON (if present on this model).

? Select the DRAIN/SPIN cycle.

? Select NO SPIN by pressing the SPIN SPEED touch-pad.

? Push PREWASH OPTION four times within five seconds. (If

PREWASH OPTION is not present on this model, press EXTRA

RINSE four times within five seconds.) C:00 will light up on the

display.

If the Starting procedure fails, push the PAUSE/CANCEL touch-pad,

then repeat the starting procedure.

Test Program Control

In order to advance to the next step of the test procedure, push

PREWASH OPTION touch-pad two times. If PREWASH OPTION is not

present on this model, press EXTRA RINSE two times.

Read more: Whirlpool Duet Washer 'Control Locked' - The Laundry Appliance Repair Forum - Do-It-Yourself Appliance Repair Help - ApplianceGuru.com: The Samurai Appliance Repair Forums http://applianceguru.com/forum2/1540.html#ixzz1AbBWB73c
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Try unplugging the machine for 15 or 20 minutes and see if the computer resets itself. It worked for me.

yes call the manufacturer and ask for the code again

you need a new cycle selector ...or "timer "....

Check the whirlpool web site. There is a link to see if yours is affected, click that and answer a couple of questions then if will ask for the serial number and then the model number, which are located on the inside wall of the washer. When you submit these numbers it will tell you if yours is recalled which is probably the cause of your problems as well. Since mine was doing something similar and it is one of the washers on recall for a bad motor.

As you say a clogged line or valve does not make sense.

Try running it without the heated drying and see if it empties or if the cancel button will work then.

The dishes should air dry quickly if you empty it and open the door.

It could be a defective thermostat allowing it to get too hot during the heat cycle

sounds like central control unit problem, you can check for diagnostic mode operation by setting (door closed) drain/spin, no spin, pressing prewash 4 times in 5 secs pressing prewash again will advance through diagnostic cycle. replacing user interface may also be necessary

Hi!

“F20” on display
(Water Inlet Problem—no water or insufficient
water supply) Select PAUSE/CANCEL twice to cancel the cycle
Unplug washer or disconnect power. Check the following: Are water faucets completely turned on?
Are screens at inlet hose connection to washer
clogged? Are water inlet hoses kinked? Are water inlet hoses frozen?
Do rate the solution.

Thanks
Rylee

Here's an article about this error code which may help:

http://fixitnow.com/wp/2006/04/09/whirlpool-duet-kenmore-he34-washer-f11-and-fh-fault-codes/