Question about Kwikset Locks & Locksmithing

Open Question

Kwikset with thumb lock on inside of door will not lock door. Tried to lock door with key and will not lock.

Posted by Marybeth Dixon on


5 Related Answers


  • 38 Answers

SOURCE: kwikset powerbolt 1000 keyless entry deadbolt lock with keypad

Make sure that the bolt hole on the jamb side is recessed enough so the bolt gets a full extension. Without this externsion the bolt will not engage the key release. So when you do your quarter turn you are actually turning more. Remove the strike plate and drill the hole deeper until the bolt can extend all the way. Also double check your key to make sure it is not spurred or worn.

Posted on Sep 11, 2008


Tim Carter

  • 62 Answers

SOURCE: My key is stuck in my Kwikset deadbolt door lock

spray a little bit of oil where you insert the key turn it a couple of time to make sure it is lubricated then turn to correct location to pull out key hold cylinder in with finger key should pull out

Posted on Apr 13, 2009



  • 10 Answers

SOURCE: Lost entry door key, need to rekey kwikset deadbolt

Unfortunatley you need to have the key to remove the cylinder. You can take it to a locksmith that can pick" it to remove the cylinder and make you a key but it may be more cost effective to replace it.

Sorry not to be mre help.

Posted on May 22, 2009


  • 1 Answer

SOURCE: i have a smart key kwikset lock and i used the

original key or new one dont work now how to fix this please , i have the smart key kwikset.

Posted on Oct 12, 2009


  • 160 Answers

SOURCE: the key for my kwikset door handle lock won't

The answers to your problem are very numerous.
Usually what has happened is that when the lock was installed the pins (the part of the lock that rides on the cut part of the key) were not facing down. This allows dirt and debris to collect in the pin holes and also if a spring breaks it won't push the pin up to the cut part of the key. Some locks you can't even rotate to a position that faces down.
What I suggest is removing the knob or lever lock from the door and blowing out the key hole with compressed air. Work the key back and forth through the lock and blow it out again. If this doesn't work ... try and get a refund or a replacement from wherever you got it. Remember your time is worth money and so is your frustration. Don't waste allot of time trying to fix something that can be replaced relatively cheaply.

Posted on Oct 13, 2009

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I am to turn a key 1/4 turn beforekeying the lock. With a key in the lock it will not turn @ all, so a=cannot key my lock.

If you can get access to the inside of the door, the lock can be removed. Be sure you are using the correct key - try all the Kwikset keys you have. If you're completely locked out, you might need to call a locksmith.

Jul 01, 2014 | Kwikset Locks & Locksmithing

1 Answer

Have a new quickset on entry door from garage. works fine for a couple of days then will not unlock. key will turn and can manually move latch from inside, but lock will not release....any ideas? greg

There is a tubular "Lazy cam" or tailpiece that passes from the cylinder on the outside operated with a key through the bolt and into the thumb turn on the inside. There is as "E" clip that holds the tubular Cylinder bar or "tailpiece" in place. Fixing it to the back of the keyed cylinder. The center portion of the clip ( that differentiates it from a "c" clip ) passes through a slot in the Cylinder bar to limit its "free rotation" this allows the tailpiece to turn freely enough for the thumb turn to operate the bolt from the inside without binding against the keyed cylinder on the outside, from the outside when you rotate the key far enough in either direction the clip comes to the end of the slot, catches and rotates the bar to operate the bolt. your problem is a broken clip. It is very common, and has been a vulnerability with this design for decades. The cause is usually tension on the bolt during operation with the key ( bolt dragging or rubbing against the strike on the frame) . You can replace the clip and relocate the strike plates on the frame to avoid this again or purchase something a little better than Kwikset.

Apr 21, 2013 | Kwikset Locks & Locksmithing

1 Answer

I have a front door Kwikset "lever opening" front door key/deadbolt lock system which has come very loose, almost falling off. How do I tighten it up\?

on the inside of the door look on the bottom of the lock cover. There should be a hole with a screw or allen head screw. Remove the screw and you can access the the rest of the lock.

Feb 25, 2011 | Kwikset Professional Door Lock...

1 Answer

We have the thumb press elongated handle on the outside of the front door entry. I was ready to enter the front door when I pressed the thumb handle and the whole set fell apart. Need instructions to put...

For the Lido Keyed Entry, go to this page:

and click on "Installation Guide", found under the red text " Technical Documents"

If I've steered you to the wrong lockset, the product main page foe Kwikset can be found here:

Good luck!

Feb 13, 2011 | Kwikset 4 Lido Lh Passage Levers Satin...

1 Answer

Replaced my transitor battery on my front door. push enter from outside the door enter turns green ......turn deadbolt and it locks. Tried to open door, push the lit numbers of " 4 digit code" enter key is...

Kwikset's warranty covers one year electronics defects and lifetime coverage for the mechanical movement and finish.
Here is a link to it:

You can contact them from there for further assistance.

Good luck!

Oct 21, 2010 | Kwikset Powerbolt/Electronic Deadbolt-...

1 Answer

Kwikset SmartKey Error in Changing Key to Lock

Your out of luck this new design is terrible once it locks up and no keys turn it, the lock is done you will have to replace it use the traditional pin tumbler style kwikset and it can be rekeyed unlimited times by a locksmith with or without a key.

Apr 22, 2010 | Kwikset Professional Door Lock...

6 Answers

Kwikset Smart Key Deadbolt Won't Unlock

Kwikset Smart Key locks are complete junk. I am a locksmith and I am constantly going from house to house replacing these "dumb key" locks with original kwikset pin tumbler locks. What happens is either your key or the wafers inside the lock wear slightly, slightly enough to cause your keys to not turn, and since these locks cannot be picked due to a side bar system, they must be drilled off and thrown away when this happens Unless you have another access point to get in the house. If you do remove lock from the inside, throw it in the trash, buy original kwikset and replace.

Dec 13, 2009 | Kwikset Locks & Locksmithing

3 Answers

How do i change the code in my kwikset 909 keyless entry

un screw the back cover located on the inside of the door , unscrew the two srewa inside that holds the front key pad , when it is removed you will find is has couled tags inside that are placed on regired key numbers for entry good luck

Nov 29, 2009 | Kwikset 909 909-15 Satin Nickel Smart...

1 Answer

Kikset dead bolt is loose on front door from the outside...

there should be a small allen screw on the shaft of the thumb turn on the inside. loosen the allen screw, pull off the inside thumb turn and take a small flat blade screwdriver and gently pry on the edge of the cover. It will come off. the 2 screws are under the cover plate. If this helps, lt others know. thanks

May 31, 2009 | Kwikset Professional Door Lock...

2 Answers

Lost keys to my Entry door lock

Visit your local Home Depot and purchase a Kwikset re-keying kit. They're inexpensive and work fine but stay alert and follow the instructions properly. This kit comes complete with proper pins as well as new keys. Good Luck!

Mar 07, 2008 | Kwikset Professional Door Lock...

Not finding what you are looking for?
Locks & Locksmithing Logo

Related Topics:

1,070 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kwikset Locks & Locksmithing Experts

Charles Tidwell

Level 3 Expert

475 Answers

ray gallant

Level 3 Expert

69189 Answers


Level 3 Expert

36300 Answers

Are you a Kwikset Lock and Locksmithing Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides