Question about Locks & Locksmithing
Problem fixed by having my wife look it up on the Schlage website. The deadbolt has a flash memory so your combinations and codes will not be lost when the batteries are changed.
Posted on Sep 30, 2008
SOURCE: carbine 4011 deadbolt removal
First, you will need a good quality Phillips Type Screwdriver, and possibly a flat-blade screwdriver, also. Both should be Medium-to-large to fit the lock screws properly. A Cordless Electric Screwdriver is OK, also. With the door open, remove the two screws holding the bolt assembly to the narrow part of the door. Do not attempt to remove the bolt at this time. Next, on the INSIDE part of the door, look on the lock cylinder for two screws. Before removing the screws, use masking tape to hold both sides of the lock to the door. The tape will keep the cylinders from falling off the door during disassembly. Now, remove the screws from the cylinder, and carefully pull the inside and outside cylinders off of the door. Sometimes there are two additional screws inside the lock that must be removed. Wiggle or rotate the cylinders slightly, and they should come right off the door. With the cylinders removed, the bolt assembly can now be slid out from the side of the door. Put all the lock parts, including keys, in a container so nothing gets lost.
Posted on Oct 04, 2008
SOURCE: Kwikset smartcode deadbolt. The
Let's review the programming steps, in case you are overlooking something. This information was found at this link:
Important before proceeding: 1. Verify that position #2 of the "Settings
Switch" is in the OFF position. (Refer to section 11.) 2. Work with the
door open (away from jamb) to avoid accidental lock out. 3. Make sure
the bolt of latch is in the extended (locked) position
8. Automatic - Bolt Direction Determination (Door Handing).
IMPORTANT: DO NOT SKIP THE FOLLOWING STEP.
LOCK WILL NOT BE ABLE TO OPERATE PROPERLY!
? In the steps below, the SmartCode mechanism automatically determines the "door handing" and sets the proper direction for motor to rotate.
a. Press and hold the "LOCK" button on the exterior keypad, while fully inserting the battery pack into the interior assembly (the tabs on the pack must face out)
b. When the unit begins to operate the bolt, release the "LOCK" button.
c. Do not disturb the unit for approximately 20 seconds until the interior Green LED flashes followed by a beep. During this time the system will drive the bolt several times, will determine "door handing", store data in memory and exit. It is very important that this process is allowed to finish properly.
Proceed with programming your Usercodes per the instructions.
Finally, here is the contact number for Customer Service At Kwikset. Call them if you still have the problem.
Posted on Aug 04, 2011
You must ensure the deadbolt is in the locked position when attaching the control mechanism. The control mechanism must also be set to the locked position. Turn the manual knob to the left then attach the mechanism (with the batteries) to the flat pin. You can do all of this with the door open, so you can enter the codes. My initial install created the same issue. It worked properly out of the package, so that meant that I screwed something up. You don't need to return the item. Just do a little fault finding.
Posted on Dec 28, 2011
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