Did you turn the knob inside the hand wheel backwards while holding the wheel itself? If that knob is in the correct position, did you hear it snap into place when you rotated the hand wheel towards yourself? Does the needle bar move up and down when you rotate the hand wheel?
I suspect that the needle bar is still disengaged from the motor mechanism. The manual is available from Pfaff on the creative 1471 page: http://www.pfaff.com/en-US/Machines/creative-1471 . The direct link to the manual is http://www.pfaff.com/SiteMedia/PFAFF/Products/Machines/Support-manuals/creative1471-manual-EN.pdf . See page 13 of the PDF for the picture of the direction and position of the knob that should be checked.
If the machine still doesn't work, it may be that the belt is bad. This connects the shaft of the motor to the mechanism that runs the needle bar. You can find a parts list for the 1471 here: https://www.universalsewing.com/tek9.asp?pg=parts_pfaff . Scroll down to find the various 1471 diagrams. The belts are probably available at most Pfaff or other sewing machine dealers. This page, https://www.sewingpartsonline.com/pfaff-1471-sewing-machine-parts.aspx , is one source. You want the motor belt.
I hope this helps.
Cindy Wells
SOURCE: sticky clutch older pfaff 7570
To fix this yourself you need to remove the handwheel screw and cover. Warning: the mechanism may explode and only an experienced technician can help you put it back together.
Ready?
1. Remove with a small screwdriver or any small prying instrument the small cover on the middle of the handwheel (it is about the size of a quarter). You will see a silver phillips head screw that is really wide for its size.
2. With a phillips screwdriver remove the screw you see, do not let plastic part underneath move, hold it in so only the screw and washer are removed. (There is a fiber washer underneath that may stick to is or stay behind, remove it with the screw.) It will take a little effort to break it loose and you need to hold onto the handwheel or block the needle bar with something. (remove the needle and place a piece of wood or a book or anything that is about 1" tall under the needle bar and turn the handwheel in the sewing direction until motion stops).
3. Tricky part: You have now removed the screw and washer and hopefully nothing else has come out or sprung across the room. Gengly pull the entire handwheel assembly away from the machine only a fraction of an inch. Pull on the outer part of the handwheel NOT! the inner part (see above re: springs landing on the other side of the room). You are looking at the upper shaft in the center of the assembly, apply a couple of drops of oil to the interface between the plastic handwheel and the shaft (tri-flow is best, but any light weight oil will do, even WD40 if you can stand the smell).
4. Reset the assembly and install the screw/washer/cover.
5. You may still need to block the needle bar and run the machine to work in the oil.
Notes: If you have not have your machine serviced in awhile this may be red flag telling you that it is time. I have worked on Pfaffs for 10 yrs. they are awsome machines but need a little tlc now and then to perform to maximum
Have fun!
SOURCE: Pfaff Creative 1371
Did the machine get dropped, or otherwise roughly handled? Or have a rough, bumpy ride back home, etc? That could explain why it's not working correctly.
SOURCE: Bobbin won't wind Singer 7422
Your problem lies with the main shaft that is to tight to release the bobbin winder mechanism, because of old grease and oil becoming sticky. A short term solution will be to remove the needle, in order not to hurt you, and then hold on to the needle bar with your left hand, while engaging the bobbin lever with your left hand. This will prevent the main shaft to rotate and your winder should work. In the long term, take it to your dealer to clean the oil and grease. You will not be able to open the machine casing yourselve, as you might damage the casing and or electronics.
Good luck!
SOURCE: can't get the clutch to disengage so that I can wind the bobbin
Where is the model number on Kenmore machines?
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