Canon MultiPASS MP700 All-In-One InkJet Printer Logo
Posted on Jul 31, 2009
Answered by a Fixya Expert

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No Black print

I get no black print output, even though the print head was cleaned many times deeply (until I wasted a full black ink cartridge). I tried to print a solid black letter, the output did not have a single drop of black.

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  • Master 2,306 Answers
  • Posted on Jul 31, 2009
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Joined: May 12, 2009
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Two things, either you need a new printhead, QY6-0064-000 around $40.00, or you will need a new purge assembly, if you do a cleaning without the black cartridge, and the ink on the little pad inside the printhead goes away, then you just need a printhead.

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0helpful
1answer

Black or color printer not printing new inkjet

Ink is a lubricant for the print heads. Some color ink is used even if you only print in black or vice-versa. If you printed with a color missing, you could destroy that print head from the friction of running without ink to lubricate it. That's why most printers won't allow you to print with a color missing even if you aren't using it.

If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.

Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.

If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any inkjet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.

How to clear blocked print heads:
-leave the printer on for a day
-run several head cleanings and print the nozzle check pattern
-if that doesn't fix it, remove the cartridge(s) from the blocked head and drop alcohol where the ink enters the printer.
-reinsert the cartridges
-run one head cleaning
-wait about an hour then run some head cleanings.
-dip the print heads in Isopropyl Alcohol overnight, which you can buy from chemist

-if that still doesn't work, your heads may be clogged to the point where they need repair or replacement, which will probably cost more than a new printer.
0helpful
1answer

I just purchased a new black ink cartridge for my dell 946 printer and properly installed it. When I went to print it said there was a full cartridge of ink but when the paper printed there was no ink on...

Ink is a lubricant for the print heads. Some color ink is used even if you only print in black or vice-versa. If you printed with a color missing, you could destroy that print head from the friction of running without ink to lubricate it. That's why most printers won't allow you to print with a color missing even if you aren't using it.

If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.

Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.

If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any inkjet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.

How to clear blocked print heads:
-leave the printer on for a day
-run several head cleanings and print the nozzle check pattern
-if that doesn't fix it, remove the cartridge(s) from the blocked head and drop alcohol where the ink enters the printer.
-reinsert the cartridges
-run one head cleaning
-wait about an hour then run some head cleanings.
-dip the print heads in Isopropyl Alcohol overnight, which you can buy from chemist

-if that still doesn't work, your heads may be clogged to the point where they need repair or replacement, which will probably cost more than a new printer.
0helpful
1answer

I replaced my black ink cartridge and the printer will not print. I tried shaking the new cartridge. I purchased an Office Depot cartridge #TO529

Ink is a lubricant for the print heads. Some color ink is used even if you only print in black or vice versa. If you printed with a color missing, you could destroy that print head from the friction of running without ink to lubricate it. That's why most printers won't allow you to print with a color missing even if you aren't using it.

If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.

Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.

If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any ink-jet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.

How to clear blocked print heads:
-leave the printer on for a day
-run several head cleanings and print the nozzle check pattern
-if that doesn't fix it, remove the cartridge(s) from the blocked head and drop alcohol where the ink enters the printer.
-reinsert the cartridges
-run one head cleaning
-wait about an hour then run some head cleanings.
-dip the print heads in Isopropyl Alcohol overnight, which you can buy from chemist

If after that still doesn't work, your heads may be clogged to the point where they need repair or replacement, which will probably cost more than a new printer.
0helpful
1answer

I installed a knew print cartridge and it wont print in black ink?

Ink is a lubricant for the print heads. Some color ink is used even if you only print in black or viceversa. If you printed with a color missing, you could destroy that print head from the friction of running without ink to lubricate it. That's why most printers won't allow you to print with a color missing even if you aren't using it.
If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.
Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.
If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any inkjet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.

How to clear blocked print heads:
-leave the printer on for a day
-run several head cleanings and print the nozzle check pattern
-if that doesn't fix it, remove the cartridge(s) from the blocked head and drop alcohol where the ink enters the printer.
-reinsert the cartridges
-run one head cleaning
-wait about an hour then run some head cleanings.
-dip the print heads in Isopropyl Alcohol overnight, which you can buy from chemist
-if that still doesn't work, your heads may be clogged to the point where they need repair or replacement, which will probably cost more than a new printer.
0helpful
1answer

Color stopped printing, changed cartridges, still will not print color. Now my black ink cartridge is acting up by starting off not completely printing text. What do I do now, buy a new printer?

Ink is a lubricant for the print heads. Some color ink is used even if you only print in black or viceversa. If you printed with a color missing, you could destroy that print head from the friction of running without ink to lubricate it. That's why most printers won't allow you to print with a color missing even if you aren't using it.

If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.

Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.

If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any inkjet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.

How to clear blocked print heads:
-leave the printer on for a day
-run several head cleanings and print the nozzle check pattern
-if that doesn't fix it, remove the cartridge(s) from the blocked head and drop alcohol where the ink enters the printer.
-reinsert the cartridges
-run one head cleaning
-wait about an hour then run some head cleanings.
-dip the print heads in Isopropyl Alcohol overnight, which you can buy from chemist
-if that still doesn't work, your heads may be clogged to the point where they need repair or replacement, which will probably cost more than a new printer.
10helpful
1answer

Black color will not print. Installed a new black

Ink is a lubricant for the print heads. Some color ink is used even if you only print in black or vice-versa. If you printed with a color missing, you could destroy that print head from the friction of running without ink to lubricate it. That's why most printers won't allow you to print with a color missing even if you aren't using it.

If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.

Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.

If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any inkjet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.

How to clear blocked print heads:
-leave the printer on for a day
-run several head cleanings and print the nozzle check pattern
-if that doesn't fix it, remove the cartridge(s) from the blocked head and drop alcohol where the ink enters the printer.
-reinsert the cartridges
-run one head cleaning
-wait about an hour then run some head cleanings.
-dip the print heads in Isopropyl Alcohol overnight, which you can buy from chemist
-if that still doesn't work, your heads may be clogged to the point where they need repair or replacement, which will probably cost more than a new printer.
2helpful
1answer

The printer wont print the black i checked all ink levels but did notice that i usually gey a small screen telling me how full the levels are but i get no reading. i've changed the black ink and still...

Ink is a lubricant for the print heads. Some color ink is used even if you only print in black or viceversa. If you printed with a color missing, you could destroy that print head from the friction of running without ink to lubricate it. That's why most printers won't allow you to print with a color missing even if you aren't using it.
If you allow a color to go empty, the residual ink in the head could clog and become permanently blocked. You would never be able to print that color again. So always replace ink cartridges as soon as they are empty.
Leaving your printer on takes very little power. Every so often the printer sends a signal to cycle the ink in the heads so it doesn't clog. If you turn your printer off, the next time you turn it on it will do a cleaning which wastes a lot of ink. The excess ink is soaked up by the waste pad beneath the printer. When the waste pad is full, the printer stops working. Unless you want to spend more than the cost of the printer or waste a lot of time on a messy cleanup you will end up throwing the printer out. So shutting it off actually shortens its life.
If you leave the printer off for extended periods of time, the ink in the heads will clog and you will have to throw the printer away. Someone I know with a Canon (though this can happen with any inkjet) had to have the heads replaced twice within the first few months before the Canon tech told her to stop turning it off. Since then it has worked perfectly for over a year.
How to clear blocked print heads:
-leave the printer on for a day
-run several head cleanings and print the nozzle check pattern
-if that doesn't fix it, remove the cartridge(s) from the blocked head and drop alcohol where the ink enters the printer.
-reinsert the cartridges
-run one head cleaning
-wait about an hour then run some head cleanings.
-dip the print heads in Isopropyl Alcohol overnight, which you can buy from chemist
-if that still doesn't work, your heads may be clogged to the point where they need repair or replacement, which will probably cost more than a new printer.
0helpful
1answer

I have a Canon Pixma MP270 and I can only print in colour both the black and colour lights are lit up on the printer

f print quality does not improve by the standard cleaning of the Print Head, clean the Print Head deeply. Cleaning the Print Head deeply consumes more ink than the standard cleaning of the Print Head, so clean the Print Head deeply only when necessary.
1. Make sure that the power is turned on.

2. Clean the Print Head deeply. (1) Press the g0022565.png (Maintenance) button repeatedly until y appears. g0054776.png
(2) Press the Black or Color button.
The machine starts cleaning the Print Head deeply. Do not perform any other operations until the machine completes the deep cleaning of the Print Head. This takes about 2 minutes.

3. Check the print head condition.

When the deep cleaning is completed, the LED returns to the copy standby mode. To check the print head condition, print the nozzle check pattern.

See " Printing the Nozzle Check Pattern".

If the problem is not resolved, turn off the power and clean the Print Head deeply again after 24 hours.
If the problem is still not resolved, replace the FINE Cartridge with a new one.

See " Replacing FINE Cartridges".
If the problem is still not resolved after replacing the FINE Cartridge, contact the service center.

Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

NOTE If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE Cartridge whose ink is low.
See " Replacing FINE Cartridges".



You need to prepare: a sheet of A4 or Letter-sized plain paper

1. Make sure that the power is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the Rear Tray.

3. Open the Paper Output Tray gently, and open the Output Tray Extension.

4. Print the nozzle check pattern.

(1) Press the g0020617.png (Maintenance) button repeatedly until A appears. g0054754.png
(2) Press the Black or Color button.

The nozzle check pattern will be printed.

5. Examine the nozzle check pattern.
See Examining the Nozzle Check Pattern.

Examining the Nozzle Check Pattern

Examine the nozzle check pattern, and clean the Print Head if necessary.

1. Check if there are missing lines in the pattern (1) or horizontal white streaks in the pattern (2). g0054755.png (1) Check if lines are missing in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".

g0020623.png
(A) Good
(B) Bad (lines are missing)

(2) Check if horizontal white streaks are present in this pattern. If yes, the cleaning is required.
See " Cleaning the Print Head".
g0020621.png
(A) Good
(B) Bad (horizontal white streaks are present)
Post back!
2helpful
1answer

Black ink won't print even though the cartridge is

Hi,

It could be you just have a bad cartridge, If it's new, take it back and get a new one to make sure it's not the cartridge. If you get the new one and it still doesn't print black, then you have a bad print head. Meaning it would need to go to a service dealer to replace or repair the print head.

Thanks Mark
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