SOURCE: Rival SCV 400 SS Slow cooker
Contact Rival directly at http://www.rivalproducts.com/help.aspx?elpNav=3 Ask the for your nearest authorised repair & parts centre. They will be able to order you one in.
SOURCE: Rival sce500 5qt. slow cooker
My friend had the same problem and she called this number 1-888-777-0773 to report it and request a replacement and they were able to help. She did ask however why this has not been recalled and he said it is because she was the first one to report this problem.
SOURCE: I do not know what the settings mean on my rival crockpot
no 0=off........1=low.........11=med..........pot=high,cook ......
SOURCE: repalcement handles for Rival slow cooker crock pot model scu600
My black handle broke off, too. I went to the hobby store and got a wood ball not too big and drilled a hole in it the same diameter as the screw that held in the original handle. Voila, I now have a wood ball knob handle on my crock pot lid. You just install it and cscrew it on just like you do a new knob on a kitchen cabinet.
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