Take a sheet of paper and fold it in two so the top and bottom of the paper meet. Put the folded end of the paper in the printer so it can push the jam through. There are cleaning sheets you can get at office supply stores that are sticky on both sides. They work well getting small pieces of paper out as well as cleaning built up paper dust from the rollers.
SOURCE: Paper Jam
Remove all the paper from the paper tray so that nothing gets sucked up in there while you're working. Hit the cancel button a few times until the screen clears itself and goes back to the "Print", "Copy", "Scan" option screen.
On your computer, if the printer option screen is up (depending on what kind of computer you have, a small screen might pop up to tell you the print progress), hit cancel or clear on any of the lines that say "Paper jam", if there are any.
The next time you print something, only put as many pieces of paper in the feed as you need to print. This should eliminate a lot of the chance of actually getting a paper jam.
Please respond again if this didn't help. I'm not sitting in front of my own computer right now, so I might not be following the same steps that I usually take.
SOURCE: crinkled paper and jamming
Where is the paper jam ???? If you have a paper jam in the back of your printer it maybe the fuser unit.....Make sure thaht you don't have a little peace of paper somewhere in the paper path...
For your drum, did you reset the drum counter ????Normally the instruction for resseting the counter is in the drum box...
SOURCE: HOW DO I CLEAR A PAPER JAM, IN MY HP PHOTOSMART 7960 PRINTER
Look in the rear of the machine for a large knob that releases a door.
SOURCE: paper feeder jams and crinkles the paper up
there is a set of stripper fingers that kiss the fuser roller and paper is jamming up aginst that area
FIX
Open the fuser section door and front door Look at the fuser roller from exit and front door If there is a wiper pad (slides in on a rod from the side of the machine) remove it and put some fuser oil on it
go to area where you find the paper folding up and observe the stripper fingers for any blockage
If there is some bits of toner on the fingers clean them with a q tip and alcohol
take your finger ( make sure machine has cooled and you have unplugged from wall) and press up against the stripper fingers to se if there is movement (some coiers have a solenoid that activates the striper fingers)
The fuser oil hels keep the fuser roller clean and keeps paper from sticking on rollers
Try the copier if this does not fix i believe you have a problem with a solenoid which will require a sevice call
If you want to observe the paper coming through the fuser rollers and seeing if the fingers activate
ou can trip the safety swithes in the doors and exits and observe
Best of luck to you
SOURCE: Paper jam in HP Photosmart C 6280
Have you tried removing the back panel. Click on the link for pictures but it is the easiest way to access the paper in the printer when jammed.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01257110&cc=us&lc=en&dlc=en&product=3194498
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