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Gisele Lovence Posted on Mar 29, 2018
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I have a bizhub 4750 it has an error code 3423 121 how do i clear this error when the printer does not have a utility/counter key

1 Answer

Norman Weimar

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  • Konica Minolta Master 7,035 Answers
  • Posted on Apr 01, 2018
Norman Weimar
Konica Minolta Master
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Joined: May 09, 2009
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You have a bad fuser unit. Its hot part that fuses the toner to the paper, so you cant wipe it off.

Try this once if the code come back DO NOT RESET again as the fuser can catch on fire that will ruin a perfectly good day!!! have a tech come out and replace the unit

(2) Procedure 1. Turn OFF the main power switch. 2. Turn the main power switch ON while pressing the Power key. 3. If a trouble code appears, press the "Menu" key on the control panel. 4. Touch the password input area and, using the keyboard on the screen, type the CE password. (The initial setting for CE password is "92729272.") 5. Touch [OK]. 6. Touch [Trouble Reset]. 7. Touch [OK] on the check screen. 8. According to the description on the screen, turn off the main power switch, and turn it on again more than 10 seconds after and check if the machine starts correctly.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

4 Related Answers

Anonymous

  • 71 Answers
  • Posted on Feb 14, 2008

SOURCE: Konica Minolta Bizhub 250

I've had this a couple of times. Bit of a pain the black & white 250's for this fault.

Basically when you change the drum (and dev) you need to go into service mode anf run an F7 asap.

If the machine doesn't allow you to run an F7, you need to go into counters and reset the drum/dev one.

Bit of a pig cos all you're hearing is 'bee-bo-bee-bo'!

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Bizhubman

Ben

  • 108 Answers
  • Posted on May 19, 2010

SOURCE: bizhub 250 All-In-One Laser Printer: Error code C3451 wont reset using Utility key at s...

• The Fusing Roller Thermistor does not detect
the required temperature within 30 sec. after a
warmup cycle has begun; therefore, the copier
does not complete the warm-up cycle.
• The temperature of the Fusing Rollers does not
reach the required level even after the set period
of time has elapsed during a warm-up cycle.

You may have a bad fuser section. Another reset method is a small button located on the right side of the machine under on the scanner section. Locate your network port, then to the left of the port is a small cover that can be removed, behind that cover on the left is a small black button, use a paper clip or ball point pen and press the button, this will do a machine reset. When the operation panel abort starts to load hit the number 3 button, you should see a small back circle in the top right of the operation panel. This will give you the option to do a trouble reset.
If this does not work you will need a technician to come out and replace the fuser section, make sure they bring one with them so they don't have to reschedule and come back.

joseph_pr655

Jojo

  • 478 Answers
  • Posted on Dec 08, 2014

SOURCE: hello my machine Bizhub 600 is indicating an error code C8101 when switching it on, who can i solve this

Actually C8101 is on Rank B meaning by Open / Close the front door to clear it.
But if error code still appear, Check the connector between M3-relay CN5-DFCB J15 for proper connection and correct as necessary.

Check the connector between PS12-DFCB J15 for proper connection and correct as necessary.

Check the connector of M3 for proper drive coupling,and correct as necessary.

PS12 I/O check, sensor check
M3 operation check (change M3)
DFCB F8 conduction check

emissionwiz

Marvin

  • 85242 Answers
  • Posted on Jun 28, 2017

SOURCE: My Bizhub C252 Konica Minolta is getting error C-3451? How can I fix it ?

Error c3451 is a warm up error meaning the machine has not yet reached the correct temperature within a specific time. To Reset switch machine off using the switch inside the front door, not the one on the control panel. While holding the UTILITY key down on the control panel switch the machine back on keeping the UTILITY key held down. Eventually a Trouble reset key will be displayed in the LCD screen. Tap that, OK will be displayed then turn off the machine and then turn it back on. This will reset the error code, if the code reoccurs then there will be a problem with the fuser unit in the machine, and this will require replacing

Testimonial: "Well, unfortunantely this procedure is not working and I can not bypass it. It freezes on this screen and I can not access the Tech Mode. By the way, the damn minolta does not provide the firmware to be publicly downloaded, so maybe it is some problem with this damn firmware."

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Related Questions:

0helpful
1answer

I have a bizhub 4750 and i need to know the service mode password to enter tech rep mode. many thanks Brad

1. Turn on your Bizhub 4750 laserjet printer and wait until it sets to normal mode.

2. Go to the Control Panel Settings on the printer.

3. Scroll down and select the Utility or Counter menu.

4. Navigate to the bottom of the screen and open the Details tab.

5.Look for a message stating [STOP][0][0][STOP][0][1]

6. Go to the Counter menu again and scroll down to the bottom.

7. Clear the cache memory under the Developer & Drums menu.

8. Connect your printer and computer over a network connection.

9. Run the F8 program from the Functions menu.

10. The service mode password will display on the screen after a while.
0helpful
1answer

Why the c-3461 error comes

Sir/Mam,
Press Utility/Counter, Details, "Stop 00 Stop 01", (Password if required 92729272)
After replacing a fusing unit or transfer belt unit, perform New Release to clear its life counter.

1. Select the key as follows.
[Counter] ? [Life] ? [New Release]

2. Open the front door.

3. Select a unit where New Release is made.

4. Press the Start key and perform New Release. Exit out

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

0helpful
1answer

Bizhub c350

Before replacing the IU select Utility - Meter count - Check details- Stop 00 Stop 01,enter 00000000 END,select Tech.Rep.Mode - Counter - Special parts counter-PC life.Press the Clear key to clear the counter value.Select IC life and clear the counter value.Turn OFF the copier and remove IU unit.After installing the new IU unit select Tehc.Rep.Mode -Function-F8 and press START.After 2 minutes the developer is initialized to make a copies. fcf3fced-96eb-4483-840f-8de548aa8045.jpg 378b39ea-2f19-4cf6-887c-617430da4931.jpg
0helpful
1answer

How to solve M2 in bizhub 164

Konika Minolta BizHub 163 - Error Code M2
Press the Utility button,
then Stop 0 0
then press again Stop 0 1
then scroll to Clear Data, and then Supplies Data and clear.
You must be aware that clearing this counter clears the drum, developer and other counters.
5helpful
2answers

How do you clear error code on a bizhub C350. A piece of paper was fused on the fuser unit and we were able to get the paper off. Now we have no access because the panel is locked.

while powering up machine hold down utility/counter key until trouble reset appears on screen. select it and ok should apper under it. power down machine for atleast 10 sec and turn machine back on.
3helpful
3answers

How to reset fuser unit for konica minolta bizhub 420

In Tech mode :
System 1
Initialization
Counter data fixing unit
Start button
Power cycle the copier
21helpful
3answers

How can i reset m2 bizhub 211

I Have a Konika Minolta bizhub 211. I had been trying this solution for repairing m2 call. but the code is appear till now. anyone help me. please give me solution step by step.
Thanks
0helpful
1answer

Err c 0500

Hello,

This error code is a fuser problem and maybe in my experience a morning problem.
Try to clear the error the error with this procedure:
Hold down utility counter for 3 seconds and in the screen will appear a trouble reset, then touch it and turn off and on the main, it will clear the error code.
If it does not see if you have fuser problems with the termisotrs and also check the power.
20helpful
1answer

How to clear error code c 3421 on konica bizhub c253

C-3421 = Fusing heaters trouble
To Reset:
1. Turn OFF the main power switch.
2. Turn main power switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the main power switch, turn it on again more than 10 seconds after and check if the machine starts correctly.

If error code returns a technician is needed to replace fuser section. Call local dealer with error code and tell them to make sure a tech brings a fuser assembly.
6helpful
2answers

Minolta bizhub c 351 code c 3451

this error code means the fuser rollers failed to heat up you can reset the code by turning the machine off and hold down the utility\counter key while you turn the machine onwhen the trouble reset button shows on the touchscreen touch it and when it says ok turn the machine off then back on if the machine gives this erro again you will have to have the fuser replaced
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