Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum
Check mains fuse, if OK, suspect mains cable broken where it enters the machine. Wriggle the cable with the machine switched on.
If it's done a lot of work, the motor brushes could be worn out.
Posted on Jul 31, 2009
It sounds like the motor has overheated and has now been irrepairable damaged.
The motor has a built in over-current trip to protect itself (and you if it seriously overheated and caught fire). This normally automatically resets itself, however if the motor has just about had it, the moment it is switched on, it just trips again.
The primary cause of motors overheating is that the filters are not cleaned or replaced frequently enough. Dont be fooled by Dyson's "lifetime filters". They need to be regularly cleaned and replaced when necessary.
Replacement motors are avaible on eBay for about £25, however repalcing one requires good DIY skills and tools.
Have a look at www.dysonmedic.com and see if you feel you can tackle it yourself. If not, take it to a repair shop or call the Dyson helpline.
Posted on Nov 07, 2009
Testimonial: "thanks so much for taking the time to reply...sounds like we need a replacement!!!...will get the dyson ball this time..hope it's good! thanks again!"
Hi there, if the machine is not blockage (which is the most likely cause) its possible that the internal hose has twisted, lifting the cleanerhead off of the floor slightly. To recitfy this, lie the machine on its side and you should be able to see a small corrigated tube. Twist this a quarter turn clockwise and this should release the head enough to ensure it is making good contact with the floor.
If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 19, 2010
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