Question about Whirlpool Washing Machines

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I have a whirlpool cabrio washer with a lid lock issue. If I push the lid in just the right spot, I can get the lock to engage, but otherwise it clicks and fails.

When a cycle is started, the lid lock will start clicking, but not engage, resulting in an error code. If I push the lid in just the right spot, I can get the lock to engage. Before I replace the lock switch, I would like to try and correct any alignment issues. Is there anything I can do to troubleshoot before replacing the switch?

Posted by Stephen Lashley on

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1 Answer

Dw Wooten

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  • Whirlpool Expert
  • 227 Answers

Try adjusting the latch on the lid or replace it

Posted on Apr 02, 2018

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5 Related Answers

Anonymous

  • 1028 Answers

SOURCE: The Lid Lock will not

bad lid lock most likly cause..clips under edge of top release top switch mounts to front edge of top and wires runs to control under console

Posted on Apr 27, 2008

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jsrock516

Jeff Rockwell

  • 5911 Answers

SOURCE: Whirlpool LSR7133KQ0 no pumpout, rinse, or spin.

NO...the problem you are describing are the typical symptoms of a lid switch malfunction. The lid switch shuts the washer off when you open the lid while the drum is spinning. This is a safety feature to prevent injury from moving parts if you decide to add a garment or stick your hands in the tub for some reason while it is in operation. On some model Whirpool's the washer WILL work initially for the wash cycle, then stop when it gets to the rinse cycle. I would recommend you check your lid switch to make it is not loose or broken. Your washer is also equipped with a lid strike (a small plastic piece on the lid that activates the switch) make sure it is not broken off or missing. This will give the same symptoms of a broken lid switch.

If you require a replacement switch, they can be ordered on line at searspartsdirect.com, or you can go to your nearest appliance parts retailer. The part number for the switch is 3949247. The lid strike (if required) is part number 358684. If you need instructions on how to replace the lid switch, you can use this link if you like:

http://www.fixya.com/support/r385199-replacing_lid_switch_whirlpool_top

I don't know how savvy you are, so I thought I would add the instructions just in case. I hope you find all this information helpful. Let me know if you require additional assistance.

Posted on Sep 25, 2008

Anonymous

  • 1 Answer

SOURCE: Whirlpool Duet HT GHW9400PL0

Thanks to Coldcut and several others, I have followed the trail of problems and solutions and successfully fixed the annoying (to say the least) FDL and F11 error codes issue on my Whirlpool GHW9400PL0 purchased in 2005, broken in 2008. I too was extremely frustrated with a load of wash taking 1 or 2 days to complete. Some of the fixes (unplugging the washer for an hour, simultaneously pressing start and cancel) worked temporarily, but eventually I had to call for service. Before that, I fearlessly took the door lock unit apart (not recommended) and reinstalled it. It did not work. I ordered a new door lock. It did not fix the issue. Coldcut already knew that would not work but I tried it anyway. Not a big ticket item and I was afraid to muck with the CUU circuit board.

The whirlpool service center sent a repair guy out within the week, but he failed to show on the scheduled day. Calls to the service center confirmed that he was on his way. An hour late, the service center confirmed I was next on his schedule. Two hours later, I asked to speak to a manager who listened to my compaint and informed me in no uncertain terms that they did not care about customer satisfaction and would not be interested in monitoring their repair partners. I am so glad I took a half day off work without pay to wait for someone who did not value my time. I told the service center I would never buy another Whirlpool appliance and they politely told me that "it was my decision". Indeed.

The repair guy showed up the next day (another no pay day), asked me what the error code was, checked his computer, and informed me I needed a new CCU at twice the price of major online parts suppliers. I sent him away after paying the $80 service fee, and ordered a new CCU online.

With the new CCU on the way and nothing to lose, I took the CCU out of the machine. gaga24008 had wisely advised to be careful prying the board out of the case (thank you) and following Coldcut's instructions I resoldered the relay legs with my circa 1968 Wen soldering gun. Put everything back together (I had previously removed and replaced every connector in the entire machine) and waited for the 6 whimpy relay clicks to prove it didn't work-- but it did work! I've completed 15 or so loads of wash since, and no problems. I'm hanging on to my expensive replacement CCU just in case. I'm wary of the postings which refer to immediate problems after installing a new CCU. My next step will be to hang the dang thing by a bungy cord. Thanks to the many people who have posted solutions to this aggravating issue. I'll be visiting FixYa for any future issues with my tools and appliances.

Posted on Oct 12, 2008

Anonymous

  • 464 Answers

SOURCE: Hello, my washer won't run! Whirlpool Cabrio

make sure the water inlet valve to the machine where the hoses hook up is in good working order. if you don't get water in the machine will lock you out.

Posted on Oct 16, 2009

Testimonial: "this seems like helpful advice on the surface, but after looking up the error code I'm receiving it is something to do with the motor rotor sensor..."

Macmarkus

Mark MacDonald

  • 2605 Answers

SOURCE: whirlpool cabrio washer showing F51 error code

Hi Craig,

Just saw this post come up among F51 error codes (as it will show previously posted and answered questions ) and wanted to add some info I have regarding this exact issue you may or may not already have, no harm in posting either way.

The F51 typically indicates a failed "RPS" has been detecected...but it can be the result of other issues...just for future reference and if anyone has not come accross this before.

The scenario you describe is usually associated with a item stuck under the tub or a loose stator or a faulty "RPS" device or connection at the "RPS"...but I don't know if you checked that yet or if you know how, thus the error F51.


**The repair tip below is directly from Whirlpool**

F51 is usually associated with the rotor and stator/RPS assembly and quiet often it is initiated due to a loose rotor or bad RPS...I'd start by checking the bolt.

There is a repair tip regarding this which suggest checking the wires to the RPS and then the rotor, while insuring the center bolt is really tight via applying some "lock tight".

I actually see a lot of these and most times it's a loose rotor bolt, that is where I always start my diagnosis. Here's an exert from my files directly from Whirlpool...

macmarkus_482.jpg

You may want to check the rotor, I've seen the center bolt become extremely loose, thus causing the F51 error, this is where and what to look for shown below...
macmarkus_1081.jpg

...but either way that should help out with the repairs and good luck.

Regards,

Macmarkus :)

Posted on Dec 22, 2011

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1 Answer

Whirlpool Cabrio Lid


The lock cannot be disabled, The lid removes easily and is also simple to replace.
Depending on where in the world you are depends on where you will get a lid, If you do a google search in your area for whirlpool spares you will get some results.

Mar 10, 2012 | Whirlpool WTW6400SW Cabrio Washer

1 Answer

The load finished on my whirlpool cabrio washer (topload) but the machine won't unlock the lid?


you need to replace the lid lock. the latch probably broke in 2, and the broken part is whats keeping the lid closed. if you have clothes inside you can open the top by using a putty knife to release the front clips holding the top of the machine down. push each clip in and lift up. you will also be able to access the lid lock this way.

May 05, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

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How do I open the top of the washer to change out the lid lock part?


top/front of washer seperates by way of hidden clips. insert putty knife or butter knife between front seam of cabanet and top. about 2 inches from left side and 2 inches from right side push in and pull up on top. lid switch is located under top/front

Nov 19, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Lid will not lock and just click click click (trying to lock but can't)..then "lid" is displayed and then f1.. sometimes I can (after trying different things finally get it to lock) Something like this...


Hi


Thanks for using FixYa. Error code F1 indicates primary control failure and to resolve this you’ll have to replace the machine control assembly. Yes you are right, this error should be fixed by whirlpool as its a common issue with whirlpool Cabrio washers, you can call 1-800-253-1301 whirlpool will send a tech. to fix it and pay for the part. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Aug 26, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Lid will not lock when you press start, so washer will not turn on. Everything seems fine otherwise but washer will not start if lid not secured


You have a bad lid safety switch or bad lock, one or both will need to be replaced to restore it to working condition.

Aug 20, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

The lid won't lock therefor it won't spin, what


Just had to push down on the lid a little and it locked

Jan 17, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

The lid lock is broken, can it be unhooked, machine will not engage with lid unlocked.


Following is the Whirlpool service manual for their Cabrio washer, basically the same as the Kenmore Oasis.

It has a troubleshooting section as well as diagrams and instructions concerning the Lid Lock.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/409753510a90c8be852571e90073421b/$FILE/8178583.pdf


Oct 25, 2009 | Kenmore Oasis HE 27082 Top Load Washer

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