We have Netflix account.Can't open it on our big TV screen

Roku

1. Press the Home button to navigate to the Roku home screen.
2. Select Settings.
3. Select Netflix Settings.
4. Select Deactivate this player from my Netflix account.
5. Select Yes. The device is now deactivated.
6. Select Netflix from the home screen and follow the prompts to reactivate the app.
7. Sign in to your account and try Netflix again.

All other Roku models

1. Press the Home button to navigate to the Roku home screen.
2. Highlight the Netflix app and press the star key on the remote.
3. Select Remove channel.
4. Select Remove channel again to confirm.
5. From the home screen, select Streaming Channels.
6. Select Movies & TV.
7. Select Netflix.
8. Select Add Channel.
9. Select Go to channel.
10. Sign in to your account and try Netflix again.

You need to contact your CHARGING AGENCY
and open a DISPUTE.

Tell them that NETFLIX is no longer an AUTHORIZED
ACCOUNT.

(Probably dropping a courtesy call to NETFLIX along the way...
likely an honest mistake)...

Your money REGARDLESS...!!

Carnac the Magnificent

Open the Netflix app and sign in to your account!

Here are the directions from Netflix (https://help.netflix.com/article/en/node/23934?ba=GSButtonClick&q=). Is this what you've been trying?


To connect your Amazon Fire TV or Fire TV Stick to your Netflix account, make sure you are on the Home screen and follow the steps below.

1. From the main screen, select Search.
2. Type "Netflix," then select Netflix.
3. Select Netflix.
4. Select Download.
5. When the download completes, Open.
6. Select Sign In.
7. Enter your Netflix email address and password to sign in.

Your device is now connected to your Netflix account. Enjoy!

I had the same problem the bottom line is call Netflix and they can walk you through it

Netflix Customer Phone Number Shortest Wait Best Support

888-638-3549

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Disregard the other solutions. Open your Netflix App and do the following:
Hit the arrow keys on your remote.
Up, up, down, down, left, right, left, right, up, up, up, up.

I had the same problem with my Vizio XVT473SV. I couldn't find the Netflix Activation Code. When I clicked on the Netflix App, the TV would ask me if I wanted to connect to Netflix, then it would ask me if I was a Netflix member. After clicking yes to both, it would tell me it couldn't connect to the Netflix server, check with Netflix.com/tvhelp. After a couple hours of troubleshooting, the solution was......your first use of the Netflix App has to be via the Ethernet Port/Cable. This will give you a screen with the Activation Code, after you activate the code in your Netflix account, you can go back to using WiFi on your Vizio TV to connect to Netflix. Step by step instructions are...
1) Exit the Vizio Netflix App.
2) Physically connect an Ethernet cable to your broadband (just temporarily)
3) Check to make sure the Vizio is using the Ethernet port and not your WiFi (Apps Button - HDTV Settings - Network...may have to reboot the TV to get Ethernet port connection)
4) Start the Vizio Netflix App
5) Click OK to start the Netflix App
6) You should now see a different screen that gives you the Netflix Activation Code.
7) On your Computer, Login in to Netflix,
8) Click on "Your Account & Help" link on upper right corner
9) Scroll down to Watching Instantly on your TV or Computer section
10) Click on Activate a Netflix Ready Device
11) Enter the Activation Code shown on your Vizio TV and click Activate
12) Once your Netflix account (on your computer) shows it is active, your Vizio TV will automatically log in. You should see your Instant Queue.
13) Exit the Netflix App, unplug the Ethernet cable, Turn Off your Vizio TV.
14) After 20 seconds or so (remember the TV is software driven), turn the TV back on and your WiFi should connect again.
15) Use your Netflix App and this time it should automatically connect via WiFi
note: just make sure that your wireless DSL/Cable Modem or Wireless Router is not blocking your WiFi connection request from the Vizio. You can check the connection status in the modem/router or in the Vizio in the HDTV Settings - Network.