Re: VTech 6.0 two-line phone. When line 1 rings, our land line for the house, it is answered by line 2, our fax line. What the caller gets are two rings and then the fax signal.

SOURCE: All calls go directly to fax. Calls don't go to answering machine. I can't answer calls manually to speak with caller.

You seem to have chosen the correct answering mode which is ans/fax.Also pls check whether DRPD mode is correctly set .
It should be off in case your tel line does not have dual ring feature.

happy faxing

omnipresent

Anand Kumar

• 2035 Answers
• Posted on Mar 13, 2008

SOURCE: Fax answer machine

FAX RECEPTION THROUGH AN ANSWERING MACHINE:
This mode is recommended for a shared fax and telephone line.
To receive a fax if your All-In-One is connected to an answering machine:
On the control panel, press Fax.
Set the answering machine to answer incoming calls before the All-In-One does. For example, if you have set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.
To change this setting on the All-In-One:
Press Options until Number of rings appears.
Press the right arrow (+) until After 5 rings appears.
Press Select.
Make sure the Auto Answer light on the All-In-One is on. When a ring is detected, the answering machine picks up the call.
If a fax is detected, the All-In-One receives the fax, and disconnects the answering machine.
If a fax is not detected, the answering machine completes the call.

SOURCE: INCOMING CALLS

Not sure it this is a solution for ALL your problems, but...

I had a similar issue: Phone rings, caller ID info displays then seems to hesitate, then displays only "INCOMING CALL."

The issue seemed to be caused by interference with other devices on the same line (in my case, an alarm system).

Tech support had me change a setting on my TRU9466 base unit (this is one of the PowerMax 5.8ghz models). This is how we did it step-by-step on the base unit:

MENU
GLOBAL SETUP
IN-USE LINE SETUP
select LINE 1
switch to TYPE B

This seems to have solved the Caller ID "interference" issue -- my Caller ID now displays as it should. The Tech Support person suggested trying that TYPE A/TYPE B setting on "OFF" if TYPE B didn't solve the problem, but thankfully, it did.

Now Cheryl, it sounds like your issue is more involved than this -- I didn't have any connection problems -- but perhaps they're related -- you might try my solution.

SOURCE: Landline rings but after one ring goes to faxtone

reset ur phone ringtones

SOURCE: Ricoh 1013F Fax Line answering phone calls

"user tools", scroll to....."fax features", scroll to "setup", scroll to "no. of rings"
Set the appropriate number of rings to not conflict with Voice mail, etc...usually 4 will do, but just test the phone and fax after you set it up, to make sure it is ok. You can test it by calling it from your cell phone, or a land line (on another line), in other words, you don't have to wait for a fax, just dial the fax number and see when the fax picks up, then try the phone number etc.