Question about Food Mixers
Posted by Anonymous on
That is indicative of worn motors brushes or a speed regulation circuit board problem. It is worth getting it fixed.
I just checked and my diagnosis is sound :>)
52 mins ago - i have a kitchen aid stand mixer. model #rkt2651x. it goes very fast when turned on then shuts off. it will go - Food Mixers question. SOLVED: Mixer goes really fast then stops
29 Dec 2007
Questions, Troubleshooting Help & Support Page 3
28 Jul 2006
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This video tutorial will show you how to replace the speed sensor and control board on a KitchenAid Pro 6 ...Missing: rkt2651x turned kitchenaid rkt2651x stand mixer goes very fast when turned on then shuts...
Posted on Mar 10, 2018
I had this same problem as well. The beater was stuck like glue to the rotating arm, and it would not budge with any amount of pressure. I tried the cooking spray and it did nothing. But today I put a rag in hot/boiling water and then carefully wrapped it around the top of the beater. I let it sit for 10 minutes. Then I put the rag in hot water again and repeated the process for about another 5 minutes. When this was done, I covered the beater in a towel (to protect it) and forcefully tapped (ok... I pounded) it with the flat side of my meat tenderizer (it was all I had...you could use a mallet or hammer). It took a little bit of work because I had to hammer it from the bottom, then the side, then the top to get the little spoke guided through the shaft. But it did finally come off. After cleaning with hot water, I put the beater on again and noticed that it was still a little hard to get on/off. So, I put a little bit of veg. oil on it, and it seems to be better. Going forward, I will be sure to clean the top of the beater & arm after each use and then coat it with a little oil to keep from sticking. Best of luck!
Posted on Feb 21, 2009
I can not respond to the warranty issues. My kitchen aid mixer is past warranty as well. I live in a country that uses 220V and my kitchen aid mixer is 110V. I have been using my kitchen aid mixer for almost 4 years with no problems at all.
The converter boxes are supposed to blow the fuse on the converter before it reaches your appliance and cause any problems.
If you purchase a 220V kitchen aid (although it would cost more money) it would probably have more power because of the higher voltage.
Hope this helps!
Posted on Jul 30, 2009
Hi ZPAORUSKI. I suspect your switch problem has to do with the speed control assembly inside your mixer’s head, and yes you can order and replace it.
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case: KG25H0 (use zero and not ‘O’), and select one of the last two files listed under Parts List (9) (check to ensure this matches your mixer model. KA made a -4 series and a -5 series with slightly different insides, so make sure you have the correct Parts List manual.) For a series -4 mixer, turn to pgs. 2 & 3, titled Case, Gearing And Planetary Unit that shows an exploded view for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. No. 8, Control Assembly. This is where I suspect your problem lies. (For a series -5 mixer, turn to Pgs 4 & 5, and locate Illus. No. 18, which is the speed control assembly).
First inspect around the controller assembly to ensure that all the wire connections are OK. It's possible a connection has come loose. Unfortunately the whole controller assembly is fabricated on a little PC board filled with resistors, capacitors and other electronic parts, which was not meant to be 'home fixed'. My 'expertise' ends at being able to recognize a resistor from a capacitor, but I don't get much deeper than that. A local small appliance repair shop should be able to determine if the controller assembly is functioning properly or not.
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping.
Once apart you can check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping. Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
Posted on Dec 03, 2009
Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Posted on Jan 12, 2010
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