Question about HP LaserJet Office Equipment & Supplies

I have hp 4015 laserjet. the issue is error 13.20.00 paper jam but there is no paper jam

5 Related Answers

Anonymous

1 Answer

Not a guarantee, but i had similar issue with a past HP Color laser and it was heat related...moved it away from window out of the sun and problem went away.

Posted on Sep 24, 2008

Anonymous

1 Answer

SOURCE: paper jam HP Laserjet 3050z

Open tray 1 and pull any visible jammed media out of the all-in-one.
If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the
upper media guide. Carefully pull the media up and out of the all-in-one.
Close tray 1.

Posted on May 04, 2009

Leroy Elliott

3085 Answers

SOURCE: HP 3015 Laserjet paper jam error message

The paper is probably jammed between the fuser and the rear cover if you can't see it.

Posted on Aug 18, 2009

Anonymous

152 Answers

SOURCE: HP LaserJet 2430n is not grabbing the paper like it used to

You need to replace either the pickup roller or the separation pad (or, optimally, both at the same time) - both should be removable without tools, they just snap in. You can order new parts at http://partsurfer.hp.com - shouldn't be more than $20 worth of parts. You can help reduce the problem slightly by roughing up the rubber on the pickup roller and the cork on the separation pad by scuffing both with a light grade of sandpaper, just to give it some tooth. But replacing them is best, it'll fix it!

Posted on Oct 20, 2009

Clive

4345 Answers

SOURCE: My HP PS C4180 all-in-one paper jam error

Hello there This may work for you, it has worked for many here I given this advice so gave it a try it could work for you Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Mar 27, 2010

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1 Answer

HP Color Laserjet CM6040f MFP

Hello Desmond,
You will find all your answers regarding paper jams on this printer at the following link:
HP Color LaserJet CM6030 and CM6040 MFP Series Jams HP Customer Support
This should help you with this issue.
Good Luck!
Rich Lilja

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Hp laserjet 4015 error code 13.98 paper jams going into fuser new fuser new rollers

chek for papers under toner area and check sensors

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My hp laserjet 4350 shows error 13.01.00 paper jam in tray 2 and always print one page

Clean the feed rollers.

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I cannot change the paper size of my hp laserjet 4015 printer from the tray 2

The paper size in this model is handled by what the guides are set to in the paper tray, set the paper tray guide to the correct position and if no change it might be your tray itself or the sensor mount inside the tray area. If you have another tray to try then try swapping the trays around and this will let you know if its a tray issue or a sensor issue. Hope this helps and if so please mark as FixYa!! Get Paid To

Aug 11, 2011 | HP LaserJet P4015 Printer

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Erro 50.7 da hp 4015

50.7 error is a problem with the pressure release mechanism for the fuser. This is the device that backs up the fuser to aid in removing paper jams. I would remove the fuser, and reinstall. to remove the fuser, turn the printer around so you are facing the back. Drop the back door down and then press on the left side where the door pivots. Slip the door out and you will see 2 blue handles on the fuser, squeeze these while pulling out on the fuser.

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13.01.00 Jam in Tray 2 error when no jam exists

Check Tay2 paper sensor flag, located at tray2 pick up roller, its its stucked shoot the fault

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HP color laserjet 3000n error 49.4C02

Thank you for the inquiry.
49.4C02 Error The 49.4C02 error usually follows a paper jam. When the customer closes a door after clearing the jammed media from one area of the printer, the control panel immediately posts a 49.4C02 error. Often, the customer will then power cycle the printer and it will hang at Checking Printer. For the 49 error to occur, additional media must still be stuck in the paper path.
Firmware version 5.005.3 contains a fix that allows the printer to recover and notify the customer of the location of the additional jammed media in the paper path. Customers who experience this issue should update to the newer firmware. This version of firmware also fixes the issue with the printer hanging in Checking Printer.
Since a paper jam is the event that triggered the 49 error, if paper jams continue, troubleshoot as necessary.

Hope this helps helps. Please keep us updated and remember to rate this answer.

TF

Jan 11, 2011 | HP LaserJet 3000n Printer

1 Answer

Paper Jam 13.20 on HP 4015

13.20 PAPER JAM CHECK REAR DOOR

Media stopped in the paper path during power on or when the top door was closed.

Action:

1. Open top cover and remove toner cartridge. Remove all media in the paper path, and then re-install toner then open and close the top cover.

2. Open read door and pinch blue latches on fuser and pull it out. Inspect the sensor flag for correct movement and any paper obstructions in the fuser rollers. Re-install fuser and Confirm rear door closure.

3. Remove tray 2 and confirm paper is not jammed in the pickup area. Confirm paper size adjusters in the tray are correctly set for paper being used. (Do not set back paper stop to ANY)

4. Replace any defective sensors or flags

Hope this helps. Please keep us updated and remember to rate this answer.

May 24, 2010 | HP LaserJet P4015N Printer

3 Answers

LaserJet 2420 Printer: hp 2420n 13.20.00 jam inside rear door...

i have 2420 dn printer..printer reddy mode the power on...but not initlizing...13.20 paper jaming error coming but paper is not jam..hw to resolve

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Error 13-jam paper HP Laser 4+

HP LaserJet 4, 4m, 4 Plus and 4m Plus Series Printers - False Error Message 13 PAPER JAM ISSUE: After clearing all jammed paper from the HP LaserJet 4, 4m, 4 Plus, or 4m Plus series printer, the display still reads 13 Paper Jam . Even after cycling the power off and then back on, the error remains. SOLUTION: Open the rear door of the printer. There is a paper sensor near the upper right hand corner of the fusing assembly (just below the right edge of the long yellow warning sticker on the fuser) that can cause paper jam error messages even when there is no jammed paper in the printer. Toggle the thin black plastic lever up and down to make sure it is not stuck or sticky. The lever should be in the down position before closing the back of the printer. If the lever is stuck or missing, the printer will generate a false paper jam message. Hope it will help you !

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