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How can i restart my amazon ilivePlatimum (iswfv387g)

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Anya General

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Hello Friend Restarting your device can resolve many issues. Just disconnect the power cord (from the back of the device or from the power outlet), and then plug it back in. You can also use your remote to restart your device. Press and hold the Select and Play/Pause buttons at the same time, for about five seconds.
For any help or support just visit us: www Kindle Com Support

Posted on May 24, 2018

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The Amazon Kindle is known for having several firmware issues, and it is not unusual seeing the unit freezing and not starting.

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If the above does not fix the problem, then the unit is faulty. In that case contact Amazon to get support.

Regards.
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? 1:42
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