I have installed the software, but when I plug my Vision M into the computer...it doesn't recognize that it exists. Therefore, I can't do anything to the mp3 player. I can't add songs, or make a playlist or anything at all. Do I need to manually turn something on. It worked fined with my other computer, but I have this one now and it just won't connect.
Support for Zen Vision M:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=14331&prodName=ZEN+Vision%3aM
See if the Operating System on the computer matches
your installed software.
Get down on the support page and make a Manual Selection in the
second bar XP, Vista or whatever you are using and click SUBMIT.
The available downloads will change now. Next get the matching software for your PC.
Also check the system requirements by opening "Show Details"
in the suitable software.
SOURCE: deleting existing songs and copying new ones
try formating it hopefully that will help here are the instructions http://www.fixya.com/support/t181591-not_able_delete_songs don't forget to rate
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