My side by side fridge won't stop working and due to that, it will freeze the food in the fridge and the freezer as well. I already replaced the defrost board in that fridge and it didn't solve the problem. it can't be the damper because the ice cream is frozen in the freezer section and there are no control boards except this tiny defrost board. I can't think of any other components that won't stop the fridge from running. I really don't want to throw this 2500 dollar fridge because of that. will appreciate any kind of help or advice. Thanks, Jake MN: ksrg25fvms01 part number: 4388132
Hi Jake, Thank you for listing a good model# and what you have tried along with what is the issue! It helps us help you a lot!
So no, do not throw this out! It is a good model and should last ya a while longer yet once it is fixed.. On to it
The damper is just a doorway similar to the vents in your home for the heat and cool. You flip the lever up and no air blows through but flip it down and you get the full effect. Close it halfway and you get some but not all. Same principal in your fridge and normally the "freezer" control should be set in the middle for the damper to be half open.
The defrost board is a counter.. Every eight hours that the fridge runs, it will shut down for 30 minutes and turn on the defrost heater as needed. Then "dwell" to allow water to drip off before it turns the fridge back on to cool. This does not control the cooling! It can if it is dead off, or if it stops defrosting.. But not in an "overcool" scenario like what you have.
Lastly you have the thermostat.. Think of it as a switch that works off temperature so it gets cold and turns off, it gets warm and turns on.
The thermostat usually goes bad and it does not run at all but it can go bad and never shut off!
Remember the switch?
Part# is W11088945
how to video here
https://www.youtube.com/watch?v=cnL65Kg3iHw
SOURCE: Ge SIde by side SSS25KFMDWW stopped freezing
number one,is the freezer fan working?2,is there frost forming on the back wall of freezer?let me know more-mike
SOURCE: Freezer and icemaker freezes, jams.
I have run into this before and found it very helpful to re-level the refrigerator. By leaning the fridge back toward the wall about an inch helped keep the water and ice in the tray. Remember to remove items that block air flow in the freezer. Remove the ice bin and clean it then start over with the fridge leaning back a little. Hope this helps.
SOURCE: refrigerator freezes fresh food section and always runs
Please read it appears that there are two defrost timers for your refrigerator one for the freezer one for the refrigerator
http://www.partselect.com/PartDetail.aspx?Inventory=310858&SourceCode=4#RepairStory
SOURCE: brandt apollo fridge/freezer - food defrosts + salad freezes
Check the vents in the fridge side and close a little if you can. On the freezer side just for good measure>>>>
Is your circulating fan working?
Sometimes they stick and need a shot of WD 40 and then work
it back and forth a little until it wants to take off again. Keep me informed
and PLEASE give a Thumbs Up for the effort. The Raz Shack
SOURCE: my side by side kenmore refrigerator, freezer isnt freezing
the fan in the freezer is not working to blow the cold air in the freezer you need a new fan you need a repair man it will cost you $300 good luck i have the same problem don't buy samsung they are useless that why home depot don't sale samsung
For this problem, its indicating towards
problem with damper assembly.----------
The working procedure of this unit is as
follows: --- The compressor starts then it cools the freezer section. When the
freezer reaches its cooling level the defrost cycle starts functioning. In this
cycle the fan in the freezer section starts running and the cool air in the
freezer section is passed to the fridge section and the fridge
section gets cold. The air from freezer to refrigerator passes from the
section, in that section the damper is located. ----------- The damper is
operated by a motor.Its a complete damper assembly with motor included in
it.--The damper has door.Which closes and open with the help of motor.In your
case the damper door is remained open, its not closing.Due to this the cool air
from freezer section is running in to fridge section non-stop.Due to this the
vegetables and other food in the bottom drawer freezing.--------- In this
problem the damper assembly needs to be replaced.---------------
You can get
required parts from online sites like: --- www.repairclinic.com
or from searspartsdirect online site. ----------- This should help.
Thanks.Helpmech.
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