I am trying to update my tomtom i need help - Tomtom GPS

Have you checked the tomtom website (www.tomtom.com) for information / instruction / support to do this ?
Basically, you need:
- to have (i.e. download and install) the TomTom HOME (or MyDrive Connect) software on your computer
- to set up a TomTom user account and register your device
- to connect the device to your computer, and start the TomTom software.
- to sign in to your TomTom account and view the info/updates available for your device
- to select and download the data/software/map that you want, to update your device

I'm assuming you have a TomTom device and not one (an older model) that TomTom has reduce/limit/stop providing support/updates.

You'll need to connect your GPS device to a computer (using the USB port), and use the TomTom HOME software to access and download maps from the tomtom website and install it on your device. Then, when you connect your GPS to your computer and run the HOME software, (after you sign in to your TomTom account), the software will identify data, maps, etc. that you can download and install on your TomTom GPS device.
Recently Tomtom has limited support and updates for certain (older) models of TomTom GPS. They hope you'll get a new model. If your TomTom One GPS device is one of those models with little/no support, you're out of luck.

I'm assuming you have
- the TomTom HOME (or MyDrive Connect) software installed on your computer/laptop.
- you have a TomTom account and have registered your TomTom device (in that account) on the TomTom webiste
- you are able to successfully plug your TomTom device to your computer/laptop, e.g. using the USB (cable or cradle)
- you can log into your TomTom account and have the TomTom software (HOME or MyDrive Connect) recognize your device (as being connected)
- you see the list of software/data/map updates available for your device
... and you still can't download the software/data/maps ... ? to update your TomTom device ... ?

Have you been able to get any help/support from the TomTom website ? www.tomtom.com to do this ?

1) You need to download and install TomTom Home on your PC/Laptop: see attached official TomTom link:
http://www.tomtom.com/services/service.php?id=16

2) You will then need to connect your GPS unit via the provided USB cable to your PC/Laptop withTomTom Home running and connected to the internet.

3) Your current MAP can then be updated via the 'Update' selection. Any other 'system' files will also be updated automatically using this function.

4) Using TomTom Home, you can also download free add-ons such as 'Voices' and 'Colors schemes'.

If you just bought the unit within 3 months, you can update to the latest Map free of charge using 'Latest Map Guarantee' function in TomTom Home otherwise, there are NO FREE ADDITIONAL FREE MAPS.

Hope it Help: let me know how you go!

download tomtom home from www.tomtom.com install your cradle after the download then your tomtom and with a bit of luck, the update section will automatically select the updates you need. good luck

try these steps:

make sure you are logged in to home program

go to www.tomtom.com/10059...make sure you set the HOME program to the default settings

close HOME rename the TomTom file in 'My Doucuments; to TomTom2, then reopen HOME again, log in, and click on update my device again

Try to uninstalling and reinstalling but do it ffrom with in the desktop Tomtom software, make sure you update to the latest version of TomTom desktop software first.....hope this helps

It sounds like you are trying to use cracked maps and have not patched the .dll file for your TomTom in TomTom Home. Use yDGpatch to patch the .dlls in TomTom Home

I fixed this by, restoring a previous saved backup on my TomTom Go 910, then i re-downloaded the updated map from TomTom.com, installed it and then all the Mapshare updates were available. Just a bit of advice, be sure to back up your TomTom, you never know when you'll need it !

I had the same issue after installing updates, I contacted tomtom & they talked me through it.

I think i had to wipe the card & through my tomtom home software they reformated the card & go it sorted.

http://www.tomtom.com/support/index.php?Lid=1