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Posted on Jul 30, 2009
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Folder with a question mark at startup

I get a folder with a question mark at startup.
when i run from the os x leopard installer dvd to reinstall the os it doesn't give me any destination.
when i run disk utility through the dvd it doesn't show the hard disk.
the system profiler gives an error when i go to ATA section of hardware.

1 Answer

Jason Johnson

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  • Apple Master 1,619 Answers
  • Posted on Jul 31, 2009
Jason Johnson
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That means the hard drive has gone out or the controller for it. You could take a chance and replace the hard drive or if you have a the warranty on the unit have apple fix it.

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4answers

I have a question mark sign on my screen please help

sounds like your hard drive has come unplugged, you will have to remove the battery and possibly the "L" shaped metal strip then you can push the hard drive back in
tip

How to Get Your Lexmark X7100 Series Printer to Work with Leopard


If you are reading this, then you either obtained a Lexmark x7170 printer which does not seem to work with your Leopard OS or you upgraded to Leopard only to suffer numerous printing issues.

Don't toss your printer into the trash . . . it is possible to make your printer work with OSX Leopard and the following steps will help you achieve this.

The first thing you need to know is DO NOT use the drivers on the Lexmark CD or the ones you download from Lexmark's Web site. Instead, use the drivers that come on the Leopard DVD.

If you upgraded from 10.4, do the following first 4 steps in order to clean up the old driver first before installing the new one. (If you have a clean install, skip steps 2, 3, and 4).

1. Unplug the USB printer cable from your mac.
2. On the System Peferences menu, remove the printer queue clicking the "-" button on the Printes & Faxes dialog
3. Delete the Lexmark folder found in /Library/Printers (get rid of both the contents and folder itself)
4. Delete the file LexmarkUSBMerge.kext in /System/Library/Extensions

5. Insert the Leopard Installer DVD and click Optional Installs

6. Click Optional Install.mpkg

7. Go through the installation process. On the installation type, select
Printer Drivers and click Lexmark Printer Drivers. Click continue and
complete the installation process.

8. Reboot the system

9. Plug back the USB cable

10. Add the printer queue back (if not automatcially)

If the above procedure did not work for you, start over from the beginning but make sure to run a complete search and remove all instances of the
LexmarkUSBMerge.kext file. The procedures above should restore printing back for your Lexmark.

If you have any questions or comments, send them to [email protected]

If you find this tip helpful, please taker the time to give it a good rating.

Donald "Colt" Baldwin
on Apr 22, 2010 • Computers & Internet
0helpful
1answer

Why is my macbook air a1466 showin a file with a question mark when i turn it on and how do i fix it

http://support.apple.com/kb/ts1440

A flashing question mark appears when you start your Mac Symptoms

If you see a flashing question mark when you start your Mac, it's probably because it can't find the system software it needs to start up. Usually, all you have to do to get your Mac back up and running is remind it where its software is.
Resolution

If your computer starts up normally after a brief delay, you probably just need to reselect the startup disk in Startup Disk preferences. It's normal to see the flashing question mark when a startup disk has not been selected. In most cases, reselecting the startup disk is all that is required to resolve the issue.

Sometimes, your computer may not start beyond the flashing question mark.

Tip: If your computer has a gray screen (with no flashing question mark) startup issue, see Mac OS X: Gray screen appears during startup.

Check the mouse and keyboard

This issue might occur if a mouse or trackpad button is pressed during startup. Make sure the button isn't pressed.

If the issue persists, shut down your Mac with its power button, disconnect any external mouse and keyboard, then turn on your Mac with its power button. If the flashing question mark issue persists, reconnect the keyboard and mouse.

Additional steps

If your Mac still starts to a flashing question mark, follow the steps below. If any step resolves the issue, you don't need to continue to the next one.

  1. Select your Mac OS X startup disk with Startup Manager by restarting and holding the Option key. After your Mac starts up, restart again to verify that the flashing question mark does not appear.
  2. If the issue persists, insert your Mac OS X installation disc. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc.

    MacBook Air note: On a MacBook Air, there are two options for starting up from Mac OS X media: Either connect a MacBook Air SuperDrive to the MacBook Air via the USB port and restart the computer, holding down the C key during startup, or use Remote Install Mac OS X to startup from a system software DVD that's located on a partner computer. Once started up from Mac OS X media, skip to step 3.

  3. Restart the computer, then hold the C key during startup.
  4. From the Utilities menu, choose Disk Utility. Don't click Continue.
  5. Select your Mac OS X disk (named "Macintosh HD" by default) in the left side of the Disk Utility window.
  6. Click the First Aid tab.
  7. Click Repair Disk to verify and repair any issues with your Mac OS X startup disk.
  8. After repairing the disk, try to start up normally.

    Important: If Disk Utility finds issues it cannot repair, you may need to back up as much of your data as possible (or use Time Machine to back up to a different disk), then erase the disk and reinstall Mac OS X. You should back up important files and data before erasing a drive. Erasing deletes everything on the hard disk (including things on your desktop). Also, you can install Mac OS X onto an external disk, start from the external disk, and use Migration Assistant to transfer items from your usual internal Mac OS X startup disk to the external disk, then erase the internal disk and reinstall Mac OS X.
  9. If the issue persists, and Disk Utility didn't find any irreparable issues, quit Disk Utility, quit the Installer, select your disk when prompted, and restart.
  10. If the issue continues, reset PRAM. Note: After resetting PRAM, if the computer starts up normally, reselect the startup disk in the Startup Disk preferences.
  11. If none of these steps resolve the issue, start up from the Mac OS X Installation disc and reinstall Mac OS X.
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0helpful
1answer

My ibook just has an envalope with a question mark in it can it be fixed bt me with your help please

I am assuming that this question mark appears whenever you try to turn on your computer.
What this means is that your computer doesn't have an operating system installed.
Simply insert Disc 1 that came with your computer, or any Apple Operating System such as Tiger, Leopard, or Snow Leopard into your disc drive. Then turn off your computer.
Turn your computer back on while holding the Option (alt) key and a CD icon should appear. Click that and your computer will now boot from the OS DVD.
Follow the onscreen instructions to re-install an operating system onto your computer.
0helpful
1answer

Flashing question mark folder

Use you original startup disk to repair your drive and setup the startup drive for booting. If that doesnt work you may have to reinstall the OS.
0helpful
3answers

Locked G3

Time to completely erase the hard drive.Start up from your install CD with latest version that will run on this Blue and White.. Don't expect to save any existing files. Just do a complete erase and reinstall via disk utilitly and then your os disc... let me know how it goes..
2helpful
1answer

Flashing folder icon at startup

Fixed it myself. Here's how:
Put a DVD of Mac OS Leopard in the optic drive and restart with the C key held down. THIS time it responds and gives me a complete launch, however I did have to reformat the Hard Drive using the Disk Utility on the OS disk. It also required me to use the GUID table format on the options menu button... look for it...
Then after reformatting, I was able to reload the OS and at least I was able to save a MOBO swap...
Cool beans and I'm up and running..
0helpful
1answer

Imac problem starting up

Reinstall Mac Os X, this should fix the problem.

Do a backup of all your files before reinstalling the OS.

If you do not know how to reinstall Mac OS get it safely done at any Mac shop, it is not an expensive operation.
0helpful
1answer

Mac OS 10.5 Leopard

two issues here..

compatibility of Epson with Leopard..and also the drivers will need to be postscript compatible..not an easy task.

http://tinyurl.com/6qcpgy
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