There are no people that man any phones here. But I may be able to help you with your MP3 problem. Just for instance check out my tips posted here, Tip #1
, Tip #2, Tip #3
. If none of these help go to Browse Experts at the bottom of the page, On that page look for a link to Brands, then look for the Brand name of your device, Check out any of the experts named on those pages and see if they have a tip posted that may answer your problem. If none of that suits you. Send me a comment about your problem and I will try to help you.