From the factory info,,,
door lock is activated because of the water level in the machine.
Drain the water by running the Pump or Spin programme.
• Machine is heating up the water or it is at the spinning cycle.
Wait until the programme completes.
• Child lock is engaged. Door lock will be deactivated a couple of minutes after the programme has come to an end.
Wait for a couple of minutes.
when in doubt unplug for 5 minutes and plug back in and see if that resets the unit.
Hope this helps a little.
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