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Ian Hunter Posted on Jan 03, 2018
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I have an OKI C3530 MFP that tells me to open the top cover due to a paper jam, but no paper anywhere. The machine was stopped in mid print and is now confused. Help!

1 Answer

Andrew Henderson

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  • OKI Expert 394 Answers
  • Posted on Feb 13, 2018
 Andrew Henderson
OKI Expert
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Joined: May 16, 2011
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Open the machine and remove the paper tray, the drum tray, the transfer belt and the fuser. Check all for a sheet or part sheet of paper. replace all and retry.If still register a paper jam have a look underneath to see if one of the paper pick up sensors is jammed open.

5 Related Answers

Anonymous

  • 70 Answers
  • Posted on Oct 19, 2007

SOURCE: Dell printer problem

Sounds like you may need to replace the pick up rollers on the machine.  Without knowing exactly where the jam error happens during the print process, it's hard to say.

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A

Anonymous

  • Posted on Apr 29, 2008

SOURCE: Paper jam Brother MFC-215C

Thanks, your suggestion led me to the solution, the jam not in the rollers or a senser, but it's in the dock of the printer head, when the printer head moved across, I shone a torch into the dock and saw a black thing, so eventually pulled it and realised that it was paper and it had been dyed black by the ink so that's wht it would be hard to spot!!!! Thanks again

Anonymous

  • 1 Answer
  • Posted on Jun 25, 2008

SOURCE: paper jam, open back cover, then remove paper jam

Remove the paper tray. Check that the paper length adjustment is set correctly for the paper you are using. It's the small blue dam at the center 'back' of the paper tray.

Anonymous

  • 1 Answer
  • Posted on Jul 02, 2009

SOURCE: My Oki B4545 MFP alarm always on

Solution provided by printer manufacturer tech support which worked for me.
1. Open all doors (front & back)
2. Remove tonner
3. Turn off power
4. After 20 secs turn on power
5. Close back door
6. Insert toner
7. Close front door

Fixed now!


Anonymous

  • 3085 Answers
  • Posted on Feb 14, 2010

SOURCE: canon ir 2016 is displaying

there is a black switch knocked out of it's holder.

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Related Questions:

0helpful
1answer

Oki b431d paper jam

Paper jam is initiated by a sensor that does not register (or tell the logic board it has registered) a movement of the paper through the printer. Try finding out what sensor is near the point the paper stopped. Look if anything id blocking a optical sensor, or any small lever is blocked in free movement. Close all covers correct and make sure nothing is blocking the covers. Not even just a small piece of paper.
0helpful
1answer

Paper jam but no paper is jamed in printer

I have had this issue before. I hope this helps you. Try these steps:
1) Open the the top cover; then close it..read the message on the screen. If it doesn't resolve..
2) Remove paper and insert a fresh stack of paper. Making sure that edges are smooth..no creases or wrinkles.
3) Open paper feed area. If you have pipe cleaners available, clean each opening. You can use the fine hose attachment from a vacuum to do the same thing, if needed. Proceed to close the paper feed compartment..read the message on the screen. If it doesn't resolve..
3) Turn off the printer for a few minutes; then power it back on. Printers 'read or sense' the paper as the printing job occurs. Even the smallest shred of paper can cause the printer to identify it as a paper jam

I hope this helped you.
2helpful
1answer

Error code 391 paper jam - no paper jam though. Open front cover and close and that resets machine but when you try to print error code 391 again!

Check the area where its showing the paper jam to see if there are bits of paper there. Most of these issues are caused by tiny pieces of paper blocking the sensors.
1helpful
1answer

OKI C9600 paper jam problems: Paper jams continually, either on first attempt to printing or if it prints a page the 2nd page inevitably jams. Printer has only done 1500 pages since new ,and i have removed...

Wow! That's quite the printer you have there. The C9600 does have a feed roller in the front; and it's not uncommon for paper to still get stuck. Does your paper "fan" when it goes through; or simply, go through and jam? It's possible a paper feed sensor is bad too. Another thing you might want to check is the paper tray; and that the paper is set to the proper size.

Also be aware, the OKI 9600 had a recall a year or so ago for some potential "shock issues" I would advise you to check with OKI directly to determine if this printer is part of that issue too.
2helpful
1answer

073 fatal error in OKI c3530

Oki ERROR 073 is a H/W Overrun detect. this occurs when the video circuit has set the overrun bit. Restart the printer and check the first print out. Try printing a different job and then reprint the same job that the error occurred. If you get the same error again, try using a different driver, ie swap from PS or PCL whichever you were using to see if that clears the error.
1helpful
1answer

Alledged Paper Jam

Check underneath the toner/drums for the paper.
6helpful
1answer

My Oki B4545 MFP alarm always on

Solution provided by printer manufacturer tech support which worked for me.
1. Open all doors (front & back)
2. Remove tonner
3. Turn off power
4. After 20 secs turn on power
5. Close back door
6. Insert toner
7. Close front door

Fixed now!


0helpful
1answer

OKI C3530 MFP

Looks like a fuser problem.
Re-saet the fuser.
Check for pieces of paper, etc. in the path.

Service call 155: Error
Defective fuse
cutting of fuser
Is the fuser installed correctly?
Does the error recur?

Yes
Reinstall the fuser after its
connection connector is cleaned
Turn on the power supply again
If error still exists_
Replace M32 board after check
the cable connection.
2helpful
2answers

Error LED blinking after paper jam, won't print

I have a similar but different model B4300. Several others, & I have found that a small piece of paper 1/2 square may lodge under a plastic guide, holding open a switch. This is very difficult to notice if you don't know where to look.
Open top lid
Remove the ink cartridge/roller drum as a single unit.
Look in the printer at the metal roller in front.
A Plastic strip on top & in front of the roller covers 2 square holes which should look dark. On your LEFT, as you face the unit, there is a small magnetic switch, to the LEFT of the LEFT square hole, under the plastic.
In my case, the paper was seen as white in the hole, and extended under the switch. I was able to grasp it with a small medical forceps, next to the switch. By gently twisting, I pulled it out without taking the unit apart.
The printer then worked perfectly after the paper under the switch was removed.
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