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I have an older Canon ipf5000 that i hardly used. I'm trying to start it up again and it gives me this error: Carriage Motion Error. what does that mean and how do I fix it.

Posted by Jo Ann on


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Look for a thin mylar strip running behind the printheads which should be sitting in a little guide tab, but has probably fallen out. Put the mylar strip back in place. Recommended by Canon support, one poster reports permanent resolution of the problem. The Canon tech said he gets about three calls a week for this problem.

Posted on Jan 05, 2018

  • Max Ferguson
    Max Ferguson Jun 15, 2019

    Does anyone have an image of this



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Patrick Michaels

  • 3587 Answers

SOURCE: canon pixma mp600 error code 5100

try this solution..from

This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.

Posted on Mar 02, 2008



  • 2 Answers

SOURCE: canon mx310 printer

Open up the hood, slide the ink cartridges to the far left, and check for a small silver piece that has dislodged from the far right side of the interior. You will probably need a flashlight to see. It is about the size of a folded paperclip. Even if it is still in place, remove it anyways because the printer identifies it as an obstruction. It serves no purpose so do not feel apprehensive about doing this, it will fix this problem.

Posted on Oct 14, 2008

Robert Kitaji

  • 1335 Answers

SOURCE: my canon pixma mp830 shows error code 5010. what

The scanner lock switch may be in the locked position. Lift the cover and check the slide switch located on the top front left. If this is not the problem, you will have to have a service center look at the problem.

Posted on Dec 19, 2009


  • 1 Answer

SOURCE: Canon Pixma MP145 Error Code for E22 Carriage Error.

how cab i fix e22 carriage problem

Posted on Apr 21, 2010

Magoroku Kai

  • 24 Answers

SOURCE: My canon mp190 gives E3 paperjam error but there i...

I have solved this problem with read post at thanks to "Canon MP198 Printer Error E3 is becaused something inside of the printer that makes paper sensor not function properly. To fix this error E3 you must open inside of the printer to remove the things." you must open your printer to remove the things, maybe waste letter or other small part things. Read the post for complete it.

Posted on Jun 01, 2010

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Error 5100 is a carriage error. There is a plastic strip that goes through the carriage, if that strip is dirty, damaged, or has come loose, that will cause the problem.

Power off, check the strip, use a barely damp qtip to very gently clean it, and try power on again.

If you still have the error, it is probably mechanical, and could be any number of things, none of which are easy (or clean) to fix.

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Check to see if the installed cartridge is the correct one for the printer. If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, .
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.
Have a nice day and do not forget to rate please...!

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1 Answer

Error 5100


Thanks for using FixYa. Error 5100 on canon is a Carriage Home Position Error. Try reseating the printer cartridges. If that doesn't help make sure there is no paper stopping the carriage from moving right to left. Try cleaning the plastic strip(encoder strip, behind the carriage) that runs the length of the carriage, it may be contaminated. Use alcohol and a swab (Q-tip) to clean. Before cleaning unplug it from the power supply.
Please do rate the solution and revert for further assistance.


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1 Answer

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5100 is a Carriage Home Position Error.
try cleaning the plastic strip that runs the length of the carriage, it may be contaminated.
Use alcohol and a swab

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