I have a paper jam and don't see how to clear it. Thanks, Betty

Reboot it. Unplug wait plug it back in

Unplug the printer from the power source to turn it off. Open the printer cover to access the cartridge area. If you see the paper jam, slowly and carefully pull the paper out of the printer. Avoid tearing the paper or avoid leaving torn pieces in the printer. This will cause future paper jams in the printer.

When all is clear, re-plug the printer into the power source. Load some paper and try to print again.
Tips: Use only paper that is in good condition. Fan the paper before loading into the feeder to prevent sticking together. Use the specified media type and sizes for your model. Don't overload the feeder.

Dear sir,

i am giving u setp to solved your problem,

Step one: Remove any loose paper.
Step two: Clear the jam from the back of the All-in-One
Step three: Clear the paper jam from the front of the All-in-One Step four: Clear the jam from the automatic document feeder Step five: Print a self-test report Thanks For Your Time,

Please check all places and follow all the steps here:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00441807&cc=us&lc=en&dlc=en&product=441125

Thank you

TechSaver

Clearing a paper jam in a Lexmark laser printer is an easy thing to do. Laser printers produce high-quality products and are fairly complex machines, but paper jams (in most cases) can be solved mechanically with a little know-how and time. Follow these steps to learn how to clear a paper jam in a Lexmark laser printer.

1. ep 1 Take the paper out of the paper trays. This will prevent any more paper from being drawn into the printer to further the jam.
   
2. Step 2 Remove the cover from the housing of your Lexmark laser printer. This will expose the inner workings of the printer, and you also should be able to see the jammed paper.
   
3. Step 3 Pull gently on the jammed paper. In many cases this is all that is required; the paper jam should move out slowly and smoothly.
   
4. Step 4 Press the flashing paper jam button. This will allow the rotors to turn freely, which will facilitate the easy removal of the jam.
   
5. Step 5 Unplug your Lexmark laser printer if the jam persists. This will allow you to pull more firmly without the gears working against you.
   
6. Step 6 Examine the inner workings and confirm that all paper and shreds of paper have been removed. If the paper tore during the clearing, make sure none remains or it will inhibit normal printer function.
   
7. Step 7 Plug the printer back in, refill the paper tray and try to print again.
   
   • Make sure to use a printer and paper type that are compatible. Consult your owner’s manual and the manufacturer’s Web site.
   • To deal with a large jam, it might be necessary to pull sheets from the middle of the jam in order to loosen the whole thing.
   • Always pull the paper “with the grain” of the mechanism, if possible. Pull it through the printer the way paper normally travels so that you don’t go against the gears.
   • For more serious repairs, contact an electronic store or professional repair person.

Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

This may be caused by a dirty sensor. Disconnect power supply, open the printer and clean everything. You may use toilet paper. Be careful not to leave fragments of toilet paper inside the printer.

There may be a samll shred of paper stuck in the sensor, Search thoroughly.
S. Mohan

well, one of two things have happened, 1. you haven't removed all of the jammed paper, maybe you left a small piece of a piece of paper or you may bent or broken your paper jam sensor. go through the paper path very carefully and check both things.

mikey