The code says the direct drive motor has problems. Some of the parts to the motor are free replacement like the stator. Before I disassemble the washer what parts are normally replaced with this error code?
Le code on washer indicate washer over load putting a stange on washer motor .performing a reset on washer will normally resolve this error, if the motor still lock up maybe need replace motor
Testimonial: "Thank you. Unfortunately, there are a few parts that incorporate this motor assembly and they are sold as separate items such as the stator, rotor, etc.. I am wondering if any of you have worked on this type of assembly before and can offer me some guidance?"
SOURCE: LG washer wm1832c
I had the same error code along with the drum "freezing" up. The first unit that was delivered 2 years ago leaked water from the detergent compartment and they sent a second unit. I have only had this unit for 2 years and I am very disappointed in the LG product. LG was no help on the phone and I the only people that could service it were 45min away from were I live. I took the advice of a posting on this website that it could be a part called the sensor assembly (#6501KW2002A) and ordered it from an online electronics store (www.mcminone.com). To get to the sensor assembly, you first unplug and take off the back plate that has 4 small screws. Next, unscrew the big bolt in the middle and take off the hubcap looking part the bolt was securing. Next unclip the two sets of wires on the bottom of the circle you are looking at (the set of wires to the right are connected to the sensor assembly you want to replace). Next you will unscrew the 6 or so smaller bolts to take off the circular piece that the sensor assembly is snapped to. Take it off, unclip the old sensor assembly and clip on the new one – and reassemble. This worked perfectly for me and the part only cost $18 bucks plus shipping. When working, this product works well but I will not be purchasing any LG products in the future.
SOURCE: LG Tromm WM2277HW will not spin both directions, LE error.
Short answer: The post+images by “chem-prof” on Jan 10, 2008 and the post with part instruction by “wolfster” on Dec 04, 2007 solved the problem!!! You guys are the best!!!
Long answer: We purchased the LG WM2277HW three and a half years ago. We have been VERY happy with the results. Last Thursday we got the LE error code after placing a single sofa cover in for a quick cycle. I’m not sure if this is what caused the part to go bad or it’s just the fact that this part might have a “time limit” so LG can make more money on service… (sounds like my Volvo!!!). Anyways, after freaking out for five very long minutes, I Googled the phrase “LG Tromm WM2277HW will not spin” and got directly to this page (WAHOO, FixYa.com!!! You guys are great too!!!). Read the instructions posted by “chem-prof” and “wolfster”. Following “wolfster” I went to download the user manual and exploded diagram from http://136.166.4.200/contents/Laundry/WM2277.htm, then I went to http://www.mcminone.com/ and typed “P/N 6501KW2002A” in the search. Got the “sensor assembly” part for $17.50 + $22.50 (2nd day air UPS). Make sure to note “Please send me a UPS tracking info” in the comments field. Got the UPS tracing e-mail from mcminone.com and waited…. Tuesday was my delivery day (Ohio to Florida). On 5pm got the part by UPS. At 5:15pm it was all assembled and first cycle was started to run!!! Now it’s my 3rd cycle and the baby LG WM2277HW is spinning like usual!!!
OK, now let me tell you, the images by chem-prof are great, but I found that if you take the three screws that attach the electric cords to the drambase it will actually make your life easier and it you will not need to disconnect one of the cords/plug, only the small one that attaches to the “sensor assembly”. See my image for the process:
A. Take off the 4 screws for the metal covering
B. Take center large screw (#2 on my list, it was a mistake…), this will not be as easy unless you have someone else to hold the dram from the front… but it’s doable after all, I did it!
C. Take off the magnets covering, this may require some shifting left and right, while pulling to the back (placing it back is not that easy, indeed watch your fingers when placing it back!)
D. Disconnect the cords attachment screws (#1 on my list)
E. Take the 6 screws of the motor (looks like a circle with orange cords around it!) (#3) and place the motor on a towel on the floor
F. Take off the plastic part (“sensor assembly”) from the motor
G. Place the new plastic part (“sensor assembly”) on the motor
-- Redo steps E to A backwards… voualla! You’re done!
H. Take your wife and the kids to a fancy restaurant for all the $$$ you saved!
SOURCE: Kenmore Elite HE5t Error Code F35
we have a kenmore HE2 Plus washer, front loader. been getting F28 code for last several months. usually we can push cancel button, and it clears, unlocks the door, we restart and complete the wash. But now it is locked and we can;t clear it. have even unplugged the machine over night, it still will not reset. any ideas?
SOURCE: LE error code
No recalls at this point. the repair man is correct. the circulation motor is damaged.
You should know that, this model has many issues that we deal with on this site that concern this (LE) trouble code. The circulation motors are not reliable in this model.
SOURCE: elite front-load washer error code F22 then F28
This is an indication of a door latch failure and/or interconnecting wiring problem. The first step in troubleshooting the problem is to unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of your washing machine. Sometimes these error codes are erroneous and can be easily cleared by resetting the CCU. If the error code reappears following a CCU reset, then you have a genuine problem. In addition, if the door latch remains locked following this procedure, there is a manual release you can use to open the door. Follow these steps:
1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with a 2 x 4, it makes access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
If you still have the error code displayed, inspect the door latch mechanism for any broken, loose, or missing components. Next, open the top panel of the washer by removing the three screws in the rear of the washer that hold the panel in place. With the screws removed, the panel will slide back, then off. Locate the door latch on the right hand side behind the front panel. Inspect the wiring harness from the door latch to the to CCU. The CCU is located directly behind the wash tub in the top rear of the washer. Make sure all the connectors are snug and not loose or broken. In the majority of cases, a persistent error is a failed door latch. If all these preliminary checks are unsuccessful, replace the door latch. Follow these steps:
1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.
NOTE: Another method is to access behind the front panel from the top with the top panel removed. Either method works, but I have found that going through the front offers better access.
F28 is a serial bus error from the CCU (Central Control Unit) to the MCU (Motor Control Unit).
All you need is some Electronics contact cleaner spray and a 1/4 inch socket to remove the top of the machine and the back of the machine.
The CCU is the computer looking box at the top front right hand corner.
Find connector M13, (has red marking on it and only 3 wires) disconnect it by pushing the retainer tab back and pulling gently on the connector.
Spray the contacts of the connector and computer with connector cleaner.
Then re-assemble connector.
The MCU is in the back lower left corner.
Find the connector with 3 wires and red mark, and remove this connector in the same way you did the other, spray it and re-install.
Put the back and top back on.
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On most Kenmore front load washers the LE error indicates a LOCKED MOTOR ERROR. This can be caused by:
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