Televison & Video Logo

Related Topics:

RK Smithley Posted on Dec 22, 2017

New Bright Holiday Express train No. 380 won't run or even light up

Bought on eBay, very good condition. No instruction manual. Assembled, train is not getting power, controller lights green and alternates light red so I think the signal is trying to get out. Transformer doesn't even get warm so would that be the source of this problem? New Bright hasn't responded, I read that their customer service is not so good. Don't want to just throw parts at this. Any help out there? Thanks!

1 Answer

Robin

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Dec 04, 2021
Robin
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Dec 04, 2021
Answers
1
Questions
0
Helped
2225
Points
1

My 1996, #380 New Bright Holiday Express stopped working. When l pushed the on/off button on the control panel, the light was green but it won't light up, make sound or run. Bought another control panel but still doesn't run. All connections are plugged in properly, engine and cars are properly on the track, checked the brushes-great... please help! Thank you!

  • Carol Hubbard
    Carol Hubbard Dec 16, 2021

    Do you my any chance know how to change the little lights on the additional cars?

×

5 Related Answers

Bob Moody

  • 14 Answers
  • Posted on Dec 16, 2009

SOURCE: I believe my New Bright Holiday Express train set

Yes they do. I have the #380-2 Water Tank car (and the other 4 that are available) They run and operate just as the other cars do.

Testimonial: "Thanks for the quick reply. This will really help!"

Ad

Bob Moody

  • 14 Answers
  • Posted on Dec 16, 2009

SOURCE: New Bright Holiday Express Animated Train - figures do not move

Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

Anonymous

  • 1 Answer
  • Posted on Dec 28, 2009

SOURCE: My New Bright Holiday Express train set is 10

Make sure your track is clean. take a green scrub pad and rub the track to clean off any tarnish

Anonymous

  • 1 Answer
  • Posted on Dec 31, 2009

SOURCE: No power to track and/or train. Power to Holiday Express Train

Power enters through the tender. You must have the tender and the engine both on tracks and linked with electric cable.

Anonymous

  • 1 Answer
  • Posted on Dec 25, 2010

SOURCE: New Lionel Polar Express train set-up issue. The

My son just got this train and we are having the same problem. Taking the last car off solved the problem for us. I think it has something to do with accessories and the transformer voltage output (See page 14 and 15 of the instructions).

I have still not determined why it won't run with the final car but am assuming it has something to do with the lights on the cars pulling too many amps and not enough left to run the train. I will let you know if I find a solution. If anyone else knows how to solve the issue, any assistance would be greatly appreciated.

Thanks

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

New bright greatland holiday express train

Check the connection from the transformer to the track, and that all the track is well connected. Make sure nothing is touching both tracks, shorting them out.
1helpful
1answer

Hi having trouble with our new bright musical holiday station electric animated train set...very frustrating as one of the train tracks broke off a little part so no matter what my husband tries to do the...

Yes, additional track is available from several places, such as Hobbylinc.com, and TowerHobbies.com. At this time, just after Christmas, they are out of stock, however. Walthers.com has them in stock (1-4-2011). You can find extra track on sale on eBay, as well. Be sure to get the track with the brass covers, as New Bright sells battery powered trains that use bare plastic track, which will not work with the 384. A Google search will turn up more sources.
0helpful
2answers

We are having difficulty turning on our New Bright Holiday Express Animated Train set. Husband and I have been trying to figure this out for our eager 2 little boys. The remote seems to turn (red light)...

Here are a couple of resources from New Bright:
http://www.newbright.com/public/electric-train-faq

http://www.newbright.com/images/Manuals/384%20ws%20manual.pdf

There is no On/Off switch on the train. Power goes from wall plug to transformer, then from transformer to track clip, which must be attached to the track. A control line goes from the track clip to the controller. Mine has a green light just above the red On/Off button that will come on even if the engine and tender are not on the track. The tender does all the work, and must be connected to the engine and on the track. There are four sliding contacts between the tender wheels that provide contact with the track.
0helpful
1answer

Each yr my New Bright Holiday Express train gets slower and slower the longer it runs. Finally it just stops. Every thing else seems to work: lights, etc.Train shop specialist say its the engine, not the...

check the electrical current to the trans former , then check the out put from transformer, may not be getting adequate electricity flow to operate , and if you continue to operate under required current , it may damage engine and or transformer , gd luck
4helpful
1answer

Holiday Express Train Set

We struggled with this just today...finally figured out that you have to twist the small piece right behind the bell on the top of the locomotive.
1helpful
2answers

Instructions for the New bright 384 holiday express

Not sure what instructions you need, but the setup is very simple.
1. Put your track together
2. Attach the track power connector by slipping it under the track and pushing, then lift up the other side. This will make the two metal contacts connect to the track.
3. Plug the connector from the power pack into the track module (It should only go one way)
4. Plug the control box (looks like a telephone cord) into the track module, Will only go one way
5. Place the locomotive on the track.
6. Place the Treetop Tender on the track (you need both to make it run)
7. Connect the large connector from the treetop tender to the loco
8. Turn on the command module and press forward ...

You should now be running in circles ...

Hope this helps...
0helpful
1answer

New Bright Holiday Express Animated Train - figures do not move

Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

Not finding what you are looking for?

2,235 views

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Cindy Wells

Level 3 Expert

6688 Answers

 Grubhead
Grubhead

Level 3 Expert

5755 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...