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Self Help Product Support Konica Minolta Business Solutions Inc
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
SOURCE: konika minolta
CDC## Appears to be trouble related to security.
The only solution is to contact Konica Minolta to find out what needs to be done to resolve the problem.
That is only solution the service manual has provided.
SOURCE: scan problem
Have you been able to do this before? If so I would make sure your ether net cable is good or change the cable with a new one. Also,has any up dates been done to you network? If so, have your "IT" person put it back to how it set up before. Lastly, do you have the software loaded on your computers?
SOURCE: Konika Minolta Copier prints half dark pages
If it is only causing an image problem when you copy and not when you print, then there is something wrong with the optics under the glass. Check and see if you have any mirrors out of place or if the scanner looks crooked. If you have the machine set up to scan try and scan to SMB or email to see if it still has the problem. If everything looks correct under the glass and scans to SMB and email look bad like the copies, you may have a bad CCD assembly, or a bad board.
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