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Ambir scanner image scan pro 820i stuck on 0 function

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6 Suggested Answers


6ya staff

  • 2 Answers


Hi there,
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Posted on Jan 02, 2017



  • 377 Answers

SOURCE: Scanner Imaging problem

Your scanner’s lock switch may be locking up the carriage unit. Depending on the model you own, your scanner’s lock switch resides in one of two locations. You can find it beneath the scanner itself or in a corner next to the scanner bed after you lift the lid. The switch should be marked with a locked and unlocked padlock symbol; slide the switch to the unlocked padlock to unlock the carriage unit.
It’s also possible that the supplied USB cable is improperly connected to your computer. Connect the cable directly to your PC. Canon’s online documentation indicates that scanners that connect via a USB hub may not work properly. Once you have unlocked your scanner and properly connected it directly to your computer, try to rescan the image.

Posted on Mar 01, 2008


  • 88 Answers

SOURCE: will not scan to macpowerbook

You were using adifferent system in windows xp.With macintosh, you have to install a mac driver for your canon pixma mp530. Try this link:

Posted on Apr 23, 2008


  • 1 Answer

SOURCE: scanner only scans parts of an image over a series of scans, how do I get it to scan the image as a whole?

I had this problem too - then downloaded new drivers and software here:

You need to re-install the drivers, then use the MP Toolbox software, and play with the "scan mode"
Good luck! 

Posted on May 21, 2009

Buddy Mcsparrin

  • 1684 Answers

SOURCE: HP 7590 office jet pro scanner does not communicate


The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

Corporate Computer
Over 21 years of PC and printer support/repair

Posted on Jun 18, 2009


  • 3 Answers

SOURCE: Scanner seems to function but only a white space

it means the scanner light is weeken condition, change it

Posted on Nov 02, 2009

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My Ambir ImageScan Pro 820i will start scanning then stop half way and say "scan (not responding)" then error message "generic error"

To help you troubleshoot the issue about unable to scan the document 100%, please follow the steps given below:
- First of all check whether power connection and cable connection to the scanner are correctly connected and it must not be loosen from any end.
- Check if there are any updates available for scanner software to be installed. If yes, then install the updates and restart the computer and scanner once for ready to scan.

If issue persists, it is recommended to contact 'Ambir Support Center' for further assistance from the link given below:

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It sounds like it got dirty rollers. Ambir sell a cleaning kit you could try that.

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Is it trying to grab the paper? Are the feed rollers working?
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Is it trying to? Can you hear the gears whirring?
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