Dear Debbie,
You have not indicated to us where you live, and that might have something to do with this answer.
In the United States, at least in all the many states I have been in, there are two pipes coming into the top of what you are calling a boiler, we call a water heater.
( It is NOT supposed to boil the water!)
One of those pipes, the one that allows the heated water to flow away from the heater, has a shut off immediately outside the tank. See if yours does.
You should be able to tell which is which by feeling the temperature of the pipe.
God bless your efforts.
You turn off the mains water valve (usually under kitchen sink) so no more water enters the property. Then you run all the taps to drain the system. When you've finished just turn the mains back on. Or if you have a modern bathroom most water inlets / pipes to the taps have their own isolator value so you just need to turn that off.
SOURCE: hot water
there are two main faults with combi boilers not giving hot water. one is a faulty flow sensor, the other is the most common which is a blocked heat exchanger caused by debris and scale in the system. this needs to be flushed out or may require a new heat exchanger depending on the age and condition of the boiler some plumbers may suggest a new boiler.
SOURCE: hot water boiler will not ignite
Check all your limit switches on this unit. One of them is either tripped or bad.
SOURCE: alpha 240e boiler wont fire up for hot water, will for heating
most likely the diverter valve.. when hot tap turned on the movement of the water through the valve operates a diaphragm which pushes a pin/button//switch to tell the boiler to fire up
SOURCE: Sime Murelle Luxe 10/25 ME boiler Hot water and
Did you solve the problem? I have the same...
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