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jill Posted on Nov 15, 2017
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When transferring a call to an extension off campus which is actually a cell phone, the caller is not transferred when it's on "night mode"

It just says the extension is not recognized. Whats the solution to this? Thank You.

1 Answer

Keith W.

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  • Expert 46 Answers
  • Posted on Nov 15, 2017
Keith W.
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Assuming this is a corporate/school phone system, they probably have restrictions on forwarding calls to a phone number not owned by the company/school. You might want to call your support organization to allow you to route calls to a outside number.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Feb 23, 2009

SOURCE: Transferr callers to cell phone

pick up the headset, dial *72 wait for the fast beeps to end, then dial your cell number. After the cell number rings, pick it up, hang up and your calls are forwarded. (You need to have the call forwarding feature from your land line provider). Dial *73 to release. I do this all the time with my system and it works fine...

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consultel1

george peters

  • 860 Answers
  • Posted on Mar 21, 2009

SOURCE: Forwarding Calls

dial 601 plus the extension number you wish the calls to be transfered to. you will recieve a conformation tone , hang up.

Anonymous

  • 448 Answers
  • Posted on Apr 03, 2009

SOURCE: Relocating my extension.

The reason it doesn't transfer is because there is an extension plugged into the jack you are trying to transfer to. Unplug and do it again. If this is helpful, please post as such.

Anonymous

  • 6 Answers
  • Posted on May 16, 2009

SOURCE: transfer contacts from a sim card onto cell phone

Go to contact list and select the contact.press option button then press copy option then press copy to phone.

Anonymous

  • 5 Answers
  • Posted on Jun 19, 2009

SOURCE: Cant transfer, send to voicemail, or receive voicemail

call 911 cuz thats an emergency

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Related Questions:

0helpful
1answer

When a call comes in and I transfer to my boss' extension, incoming calls do not come through, caller states phone keeps on ringing. Also on that same extension calls do not transfer to voice mail.

  • Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
  • Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
  • Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.

  • Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
  • Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.
0helpful
1answer

When the Norstar m7324 phone is set to night mode after business hours, the caller goes direct to voicemail when the caller dials an extension. How do I change it so that it rings at the extension a f

Night service will only control if AA to answer (main greeting) or human, you!.
If people enter extension and it goes straight to vmail then the user invoked that option (Feature 987) which is what you should do when you leave your office.
0helpful
1answer

As the receptionist I take calls and then transfer them to the person the caller disires to speak with. For example, if I am on a call and the person I am speaking with would like to speak with my boss, I...

A couple of things, but first. When you TRANSFER a call to your boss using the transfer button, he key to getting rid of the call is to hang up. But that's not your problem. When we install voice mail systems, we reserve 3 buttons; one for VM TRANSFER, one for 2 WAY TRANSFER, and one for VM RECORD. It's easier to link you to the OM of a TDA system than explain it, so here's the link http://www.public.carl.airpost.net/Pana/TDA/200_TDA_OM_06-121.pdf

Pdf page 170 will give you the table for setting up your 94,91 and 90 codes for the above features.
Basically, you press PROGRAM, the button, and dial, for example, 94 500 SAVE to store the VMT . You use it by pressing that button while you on the call (no hold) and either dial your boss' extension or press his DSS button. If you use the 2-way transfer, you can actually put his number under one button and carry on a 2-way conversation with the outside party. Kind of like you would do with the old 'pink slip' messages.

Carl
0helpful
1answer

How to transfer

While your on the line with the caller, press the Transfr button(above the hold key) then enter in the intercom number of the person you wish to transfer the caller to. You can either wait for the person your transfering the call to to answer his extension before you tranfer the call or you can hang up after you enter the intercom number, either way, when you hang up the phone after entering in the intercom number, the call is transfered to the extension.
2helpful
1answer

How do i transfer a call with my norte t7316e

There are 3 Flexible Feature buttons under the horizontal display. When you are on a call, the display will show "Transfer" over the last button. Press that button, which will automatically put the caller on hold, pick up an intercom and prompt you to enter the extension to transfer the caller to. Enter the ext. number and tell your employee who is on the call, and heng up - the caller will be connected automatically. Or, after dialing the ext. to transfer the caller to, just hang up and the call will ring through. Good Luck!
2helpful
1answer

How do I identify extensions, transfer calls, conference call, change time.

To identify the extensions: if its a display set, press feature 00 and the screen will show the extension number. press feature 00 to exit programming.
If its a non-display set access the intercom and call a display set.The extension number will be displayed on the screen that is recieving the call.

To transfer a call: while your on the call to be transfered, press the transfer button and then the extension number of the person you wish to transfer the call toand hang up.

For a conference call:while on the line with the first caller,press the conf key (the caller will be placed on hold) place a call to your second party when they answer press the conf key again. all 3 parties will be bridged(you + the 2 lines) to get rid of one of the callers press thier line and feature 6 (conference drop)

Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#103"
the display should say system time and the current programmed time
enter the new time in 24 hour format
press feature "00" to logout
0helpful
1answer

How do I transfer calls to someone else in the office using Norstar T7316 phone?

If your telephone doesn't have a transfer button programmed press feature *3, the button you want the transfer button to be, and enter feature 70. While on the call press the transfer button (or press feature 70) and the extension you want to transfer to.If you want a screened transfer, wait til the extension called answers,and ask if they wish to talk to the caller on the line. if they dont, pick up the caller off hold. if they want to talk to them hang up and they'll recieve the call. If you want to blind transfer, hang up after youpress transfer and dial the extension and they'll get the call without screening.
0helpful
1answer

How to transfer a call

While on the call press the transfer button (above the hold key) and the extension you want to transfer to.If you want a screened transfer, wait til the extension called answers,and ask if they wish to talk to the caller on the line. if they dont, pick up the caller off hold. if they want to talk to them hang up and they'll recieve the call. If you want to blind transfer, hang up after you dial the extension and they'll get the call without screening.
0helpful
2answers

How can i transfer calls from my Toshiba DKT2010-SD to another phone

To transfer calls, while on call press Conf/Trn and dial extension number. To Call forward your call to another extension there are three codes depending on what type of forwarding #601 - #604. Your guides and manuals are here
http://guides.idacomusa.com/
0helpful
1answer

CAN'T TRANFER CALLERS TO VOICE MAIL

A Panasonic system and Pana branded voice mail has a VM Transfer key that lets you send a caller to voice mail. It's programmed by picking a button down the left side of the keystrip (CO) and pressing PROG, the button, 94+ the VM extension, and STORE. (In a TA-824 system it would be either 107 or 115).

The TRANSFER button would work if the extension has CF set (All Call or Busy/NoAnswer), but there would be a delay. At the very least, when you tried yours, you were either dialing the VM extension which is probably not vailid because it won't let you transfer to yourself, or an invalid extension.

Carl
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