I have an avaya 18d telephone. It was donated to our company. The names of the former users are showing up on the phone whenever an extension is used, and the time on the clock is incorrect. I need to know how I can change these settings?
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To program a Caller ID Name Display button using remote administration on Partner ACS Release 3 or later systems:
In the Partner ACS R3 System window, select Extensions. The Extensions window appears.
Select the extension you want to program. The Individual Extension Parameters window appears for the selected extension.
Select the Button Programming button. The Button Programming window appears for the selected extension.
Optional - For new systems where no download is available: From the Phone Model box, select the arrow and choose Partner-34D, Partner-18D, Partner-18 Non-display, Partner/MLS-6 Non-display, MLC-6 Cordless, MLS-12 Non-display, MLS-12D, MLS-18D, or MLS-34D for this extension. The button layout for the type of phone you selected appears.
Select the button you want to program. The Partner Set Button Programming Information dialog box appears.
Select the Caller ID Name Display button.
When you are finished, select the OK button.
Repeat steps 5 to 7 to program other buttons for this extension.
The Avaya 3158-05 does not have a display. It can't show the Caller ID information from the telephone provider. The Avaya 3158-07 PARTNER 18D or the 34D will display Caller ID information if your system is connected to a telephone line. (One of these modules: 206EC, 308EC, or 400EC, is required. If you have a T1 line, you can't get Caller ID.)
You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
Yes. Call forwarding is a feature provided by your telephone company, not a feature of any phone, and the procedure is dependent on the company. For some telephone companies, for example, you forward a call by dialing *72, waiting for a second dial tone, then dial the number to which you want calls forwarded. Please contact your telephone company for their exact procedure.
Avaya Partner 18D Button phone: Two possible solutions, First, could have a bad handset cord. Second, I have come across a bad handset connection ports on the Euro style phones. The handset cord and the port just don't mesh well or the port itself is bad.
Is it on the same line? What about when you call other extensions, is there static?
If it is a line, swap that line and another. If you have static on the same line port, then it is a port problem of the system. If it follows the dialtone, the line from the phone company is the problem.