Read the following Troubleshooting Step here: How to Solve the Alexa Won't Connect to Wi-Fi:
Step1: Check the internet connection is working, and the internet must be high speed.
Step2: Wireless router is not faulty and connects to the Alexa device.
Step3: Use the Same network on Alexa or Wi-fi router.
Step4: Alexa device must be placed on the Wireless range or near the router
Step5: Alexa device is not the mute condition otherwise Alexa shows Offline or creates the
Alexa offline issues.
Step6: If any need then you can factory reset the Alexa device
Step7: Needs to check the Alexa App updated with the latest version.
If still there Alexa is not Working problem, or
Alexa won't connect to the Wi-Fi issues, then contact our expert.
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