In OF mode-wont come on - is new

sounds like a bad defrost terminator or timer wired wrong. won't make temp as the evap is not clear of ice/frost build up. check your wiring diagram for location and operation of terminator.

Hi Robert, sounds like the unit is not defrosting.

Try this to indicate defost issues.
1. relocate food in the freezer, turn the unit off for 2 days and leave the door open, this will allow total defrost.
2. clean, then restart unit with door closed, after and every 2 hours check temp, I feel you may find it will get to its operating temp reasonably fast and should stay there.

If this is the case, I suspect the defrost heater element has failed and needs replacing, this is the most common cause of your type of issue.

Hope that helps and please dont forget to vote. Regards Russ

Is this brand new? do you have the temp control on max?

If the defrost timer sticks in the defrost mode,yes. Normal defrost time is 30 minutes or less depending upon which timer is installed.
If it happens again,locate the defrost timer and turn the dial manually to see if the compressor comes back on. If so,replace the timer.
It is probably on the rear near the compressor. Some are under the front behind the dust guard.

buy a new freezer... with no fridge attached

If the temperature fluctuations occur (at least the ones to 20-30 degrees) at intervals of 6 hours or so then you are catching it in it's defrost mode which occurs on a timer. The timer shuts off everything except lights every 6 hours for an average of 20 minutes. This usually isn't enough to thaw things but I have seen it cause some crystale. Look closely at the back inside wall of the freezer for an accumulation of frost. If you see it there then you may have a defrost problem. Usually this is accompanied by steadily rising temperature in the freezer and fresh food secions both. The temps you listed (0to10) are fine. Good luck, AJ

Hi Robert,
Happy to help.
You can go online to the manufacturers web site and download the manual!


I would advise you on this occasion to call service.

These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

I am happy to assist you!
Neil
PS. Before you leave this site please leave a "Problem Solved" rating for me on fixya.com

FIRST TURN THE TEMP CONTRAL ALL THE WAY OFF.LISTEN FOR A CLICK AND TURN TO HALF WAY SETTING IF IT CLICK IT'S ALLRIGHT, NEVER TO COLDEST,NEXT PLUG A RADIO IN THE PLUG TO MAKE SURE YOU HAVE POWER,DOES YOUR FREEZER HAVE A LIGHT ON FRONT TO TELL IF POWER IS ON?ALSO CHECK BREAKER BOX,THANKS-MIKE

You did nothing wrong. I believe it was faulty at the time of purchase. Return for refund