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Kindle paperwhite won't respond to "Swipe to unlock Kindle. Seems frozen. What do I do to unfreeze it?

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2 Answers

Edgar n Brown

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Restart your kindle. hold power button for more then 10 seconds for hard reboot.

Posted on Dec 16, 2019

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NOEL

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Restart Your Kindle Paperwhite. Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation). Press and hold the Power button for seven seconds until the Power dialogue box appears, and then tap Restart.

Amazon.co.uk Help: Quick Fix: Restart Your Kindle Paperwhite

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201176080..
or go to this link might help you out... Kindle paperwhite won respond to Swipe to unlock Kindle Google Search

Posted on Oct 28, 2017

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Uri_k

asid

  • 10 Answers

SOURCE: how to unfreeze kindle screen? my kindle screen has froze

Hey

Well there are a lot of reasons why the Kindle screen freeze.

most of the times it happens when the Kindle is trying to upload some big files like photos, movies, flash etc. in this case all you have to do it to wait and it will un-freeze in couple of seconds.

Another Very common is that the Kindle Memory is full and he can't respond until some of the memory gets free, this usually will happen once you click too many times on the screen, the poor Kindle is overwhelmed with orders and doesn't know what to do, this happens to "newbies" with the kindle.

A lot of these freezing problems can be fixed by resting your Kindle, you can do a Soft reset press the Alt-Shift-R keys at the same time. (Shift is the one that looks like an up arrow.) If that doesn't work, plug your Kindle into the charger and try again.

You can also do a Hard Reset take the cover off the back and insert a paperclip in the little hole. Hold for 10 seconds, you may need to try again with the Kindle plugged into the cradle.

For the Kindle DX Hold the top on/off switch sliding it to the left and keep to the left, hold for 60-80 Sec, Release it. Wait a minute - the DX will flash. Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will appear and the start up thermometer bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next couple of minutes

And of course you can always Call Amazon Customer Service at 1-866-321-8851, 6a-10p PST, 7 days a week

Hope this will be helpful

Uri_K


Posted on Feb 04, 2010

Lemmiwinks

  • 27 Answers

SOURCE: Kindle Paperwhite 1st Gen / Where is the battery

There isn't an active battery symbol, you can only see it at the top of the menu screen. There also isn't a percentage attached to the amount of battery time you have left, only an approximation.

Posted on Oct 24, 2013

Chris Hunt

  • 1342 Answers

SOURCE: paperwhite troubleshooting

You need to as Kindle Support on Amazon.

Posted on Sep 06, 2014

mike0862

Mikey

  • 6510 Answers

SOURCE: How do I transfer my books from my Apple phone Kindle account to my new Kindle?

As long as they are both registered to the same account. You can transfer them by going to 'Manage Your Kindle' or they will be archived, as long as you downloaded the books via Amazon.

Posted on Dec 28, 2014

Harrie

  • 6740 Answers

SOURCE: My Kindle Paperwhite will not download books - what do I do?

First reaction is to reset the tablet. Second check if you still can logon with your ID on the Kindel Store. Then try to buy a book. When the error keeps coming back goto the support page from Amazon with the link here:
Fire Kindle Echo Support

Posted on Jan 14, 2015

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1 Answer

Kindle paperwhite keep freezing or won't let me swipe to change page


I always like to refer to Amazon help whenever possible. I copied their directions for this. Even if your's is not 5th gen it will work. You can also check specific info for your model by logging into Amazon.com Click help, then device help, click on you device and look through the info available.
Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation).
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.

Dec 02, 2016 | Amazon Kindle Paperwhite

1 Answer

Paper white will not respond to touch.


always like to refer to Amazon help whenever possible. I copied their directions for this. Even if your's is not 5th gen it will work. You can also check specific info for your model by logging into Amazon.com Click help, then device help, click on you device and look through the info available.
Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation).
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.

Nov 29, 2016 | Amazon Kindle Paperwhite

1 Answer

My kindle paperwhite is frozen on Kindle start screen and will not respond to any restarts


If your kindle screen is frozen then you can navigate to the below given link. If you still find any kind of issue then take kindle support from experts or call them.

Nov 27, 2016 | Amazon Kindle Paperwhite

1 Answer

Kindle will not open when swiped?


Turn it off, turn it back on... Try again...

Apr 14, 2016 | Amazon Kindle Paperwhite

1 Answer

My Kindle paperwhite is frozen. How do I restart?


Forgot my password

Did you forget the password used to unlock your Kindle? If so, you'll need to reset the device to gain access. By resetting, your Kindle will be restored to factory defaults, which means your registration information and content will be removed, and all settings will return to the defaults.

To reset a Kindle Touch or Kindle Paperwhite:
1. Press and release the power button to turn on the device or exit sleep mode
2. Tap the password field to bring up the onscreen keyboard
3. Enter "111222777" and select "OK"

If you don't remember your Parental Controls password, you can deregister your device instead of resetting, as long as you're connected to a wireless network. You'll need to redownload your content, but items that were transferred via USB will be kept. Here's what to do:

1. Visit the Manage Your Content and Devices (www.amazon.com/manageyourkindle) page on your computer
2. Select the "Manage Your Devices" link
3. Select "Deregister" to deregister your device from your account
Sync your Kindle, then register again.

If you need help with your Wi-Fi password, please contact your Internet Service Provider or router manufacturer.

Mar 03, 2015 | Amazon Kindle Paperwhite

1 Answer

Unfreeze kindle paperwhite


http://www.amazon.co.uk/forum/kindle?_encoding=UTF8&cdForum=Fx3IRFCNF3E5K2W&cdThread=Tx2WA52N2RYPS7H

Feb 12, 2015 | Amazon Kindle Paperwhite

1 Answer

Why has my Kindle stopped working?Kindle working fine; suddenly message came on and Kindle went blank; light is still on; when I try to shut off/back on it starts up and swipe to unlock works and nothing....


make sure its charged and then hold down the start button for 30 seconds and see if this will set the Kindle to work. If that doesn't work call customer service

Feb 04, 2015 | Amazon Kindle Paperwhite 3G

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