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Posted on Jul 29, 2009
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Hi my mp530 printer, has a barcode like pattern

Hi my mp530 printer, has a barcode like pattern that leaves strips of clear unprinted stripes just like a barcode. It scans ok, fax receive or copy modes,is as described pictures or text are similarily affected.
I have done the deep clean, align heads, rollers top and bottom, in fact all of the choices available. Still have the issue.

Any suggestions?

Thanks Sam.

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  • samtomarchio Jul 29, 2009

    Ginko, I still have the problem, apologies if I have
    dented your pride you may be correct as I do not have a second computer to try.
    Nor a new board or the skills to install.
    Appreciate your input and trust my response can be ammended, this is my first outing on these community
    support sites.
    Thanks Sam.

×

1 Answer

Ginko

Ginko

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  • Canon Master 19,396 Answers
  • Posted on Jul 29, 2009
Ginko
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Try removing the printer from installed printers in Windows, and reinstalling the driver.Also test a different USB cable.
If the problem persists, test the printer on a different computer, if it still does the ssame, then the printer has a faulty logic board.

  • Ginko
    Ginko Jul 29, 2009

    Dear Sam,

    I will be grateful if you can change the negative rating given for my
    free advice. It is not true that the comment had nothing to do with
    your problem.



    Thanks.

    G.

  • Ginko
    Ginko Jul 29, 2009

    Hi there,

    It is not a matter of pride , you just stated that you do not have the possibility of testing the printer, then voted my comment has something that "does not help and has nothing to do with the problem.

    All you can do in your case is :

    Reinstalling drivers to exclude software problems (does not look software)

    Cleaning the encoder strip, the encoder strip determines the position of the carriage, and can cause the carriage slipping and causing the problem.

    Use a different USB cable to test, just in case.

    If that does not fix the problem, then you need a repair shop.

    I think my answers are well related to your problem.

    Best regards.

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