The SPL-TMC12A shredder was in the middle of doing its thing when it stopped and the red light "Locked Out" came on and I can't get it to do anything now.

SOURCE: red light on with green light

This is more than likely a sensor issue. Fellowes Customer Service can advise you on a solution with a little more info than provided. 1-800-945-4545

SOURCE: staples spl-710sh paper shredder stopped shredding

This exact thing has happened to my unit as well. Ive disassembled it to discover that 5-7 teeth on the gear that the motor drives have been stripped off. Unless the gear can be replaced (which is probably not worth the expense), then the unit is toast. Sorry. Good luck.

SOURCE: staples SPL-770M shredder with overheat light even when cool

Just a FYI: I had the same problem. Nothing appeared jammed. But I took the housing cover off and low and behold the rubber roller that turns the shredders had MELTED to the inside. That's why it wouldn't work. This happened while shredding a single DVD - something I had done effortlessly on numerous occasions. You may want to check to see if the roller melted or if some debris has jammed up inside the unit, like mine did often.

Veril Gillette

• 1126 Answers
• Posted on Jan 02, 2011

SOURCE: I have the Model SPL-QW120D

There is a door switch that might be defective and that is why it will not run, replace door switch.

SOURCE: how do I get an

I've scanned my manual for the SPL-TMC10A. You can find it here: http://bit.ly/pom1I5