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Kathy Bodley Posted on Oct 24, 2017

Calls go straight to voice mail but I can't call voice mail

1 Answer

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  • Contributor 24 Answers
  • Posted on Oct 24, 2017
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Joined: Oct 07, 2008
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You can usually press and hold the 1 key on your phone to call your voicemail directly. If that doesn't work, you'll need to contact your service provider.

5 Related Answers

Anonymous

  • 43 Answers
  • Posted on Feb 12, 2008

SOURCE: Will Not go to voice mail

Jennifer209, if you press FEATURE + the button VM is pre-programmed on what does it display? It should show the extension number pilot to VM. If you call it directly, what happens? If you get no answer calling it directly, your VM may be down.

Kaait, is it getting into the VM that's the problem, or doing things inside the mailbox that is the problem?

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Anonymous

  • 31 Answers
  • Posted on Dec 28, 2008

SOURCE: Calls go straight to voicemail

Your phone is fowarded to Voice Mail and do not disturb is on. Turn DND button off. If it is not the case on your phone press intercom # key 601 then hang up. Then do intercom #key 604, dial your voice mail extension numbe, r press the speed dial Select button, dial 16, press the redial button then hang up.

Anonymous

  • 33 Answers
  • Posted on Jan 21, 2009

SOURCE: all incoming calls go straight to voice mail

Just go to call settings and then call divert. check settings. Maybe all calls are diverted to voice mails. Cancell all diverts. Then you are done.

Anonymous

  • 2 Answers
  • Posted on Jan 30, 2010

SOURCE: Motorola I415

press your menu button, that looks like papers with lines. under that there is a profiles section. select that and you should see a list that says standard, silent, etc. Select standard or one of the other profiles.

Anonymous

  • 1 Answer
  • Posted on Mar 11, 2010

SOURCE: Inter-Tel Axxes phone outside calls don't go to voice mail

I had this same challenge with an InterTel 5000 system. Outside calls going right to the receptionist. My solution: You cannot fix this from a phone, you must open the DB Session Manager, move to Call Routing Tables (this is right above Voice Processor) and move all of your extensions above the "NO MATCH" and "EMPTY" lines on the bottom. Anything below those two lines will bypass the extension and go straight to the main attendant. At least in my configuration it does. See below...
bb752dc.jpg By just moving that last extension "5059" above the "NO MATCH" line, calls will now go to the extension from an outside caller. The trick is to hold your mouse on the pen icon and click several times to activate that line, then you can drag it to where you want. See below...

8e5e1dd.jpg Hope this helps someone?

vandata1

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Calls go straight to voice mail and I don't know how to correct that so the phone rings when I get a call.

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Hi Patriciarn77,

This is happening because all your calls have been diverted to voicemail.
Go to your phone settings, then call settings. In the call divert menu, select 'cancel all diverts'.
When you have done that, you call diverts to voice mail would be inactive.

I hope that was helpful?
If it was please rate this answer to enable improve my ability to solve others problems. Have a wonderful day.
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You must have activated the call divert function or maybe your line is currently invalid from your network and so any incoming call is forwarded to voice-mail so your callers can leave you a message pending when you come back on.
to solve this, you have to go to settings and then call settings. From here, you must deactivate the divert all calls to voice-mail function. This would enable your calls to come straight to your phone and not to go to voice-mail.
If you are having problems doing this, you can call your customer care service and ask them for further assistance.
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All incoming calls go straight to voice mail

Just go to call settings and then call divert. check settings. Maybe all calls are diverted to voice mails. Cancell all diverts. Then you are done.
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Calls go straight to voicemail

Your phone is fowarded to Voice Mail and do not disturb is on. Turn DND button off. If it is not the case on your phone press intercom # key 601 then hang up. Then do intercom #key 604, dial your voice mail extension numbe, r press the speed dial Select button, dial 16, press the redial button then hang up.
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go onto network services then onto voice mail service thn voice sevice number and see what number you have got inthere ur calls are going to that other number because some1 has putin that number in to divert ur calls to u need to change it to your mobile number or your voice mail number imon 02 and my voice mail number is 901 to cancell all ur diverts to voicemail go to network services then onto call diverts an click onto cancell all diverts then ur divert calls wont be to that other number
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