Without knowing the model the best i can doe is link you to you tube and some of the fixes there. i used this search term how to open a sentury safe key pad only batteries died. you may try other terms to get different videos on how to do it. good luck.
https://video.search.yahoo.com/search/video?fr=crmas&p=how+to+open+a+Sentury+safe+key+pad+only+the+batteries+died%3F#id=1&vid=1b6eaea93a88d9929e8b1ce283d04996&action=click
SOURCE: small floor safe Sentry Model 3877 electronic lock and key
This manual will answer both of your questions.
http://www.sentrysafe.com/pdfs/OwnersManuals/501664.pdf
SOURCE: Sentury Fire Proof Safe 1250
Is there any way to crack the safe by feel, ive seen it done before and have some experience in opening locks with pin tumblers, but not wheel tumblers. i can find the notch in the third wheel at around 10-15 but i dont know where to go from there. I would not be using this information for any illegal use, i just need to open my safe on my own, and soon, thank you.
SOURCE: Cannot get my Bunker Hill Safe open.
get the key number that is listed above the key hole and then call 888-299-3427 for a replacement
SOURCE: My Bunker hill safe Batteries died and the keys are inside.
Check this out:
http://www.fixya.com/support/t1062111-bunker_hill_safe
(no need to re-invent the wheel, other experts have given solutions first)
SOURCE: Brand new Sentury safe Csw3607 does not lock, handle stuck down.
I had the exact same problem... All you have to do is unscrew a long, skinny, silver screw on the inside of the door. This unlocks the handle and locking mechanisms. Would have been nice if that step was in the instructions!!! Good luck.
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