Question about Brother MFC 420CN All-In-One InkJet Printer

1 Answer

Windows doesn't detect unit

I'm trying to install the Brother MFC-420CN, and my computer detects the presence of the printer, but not the scanner portion. When I plug it in or turn it on, I'm supposed to hear two "device connect" chimes; I hear one of those and one "device failed to connect" chime. And then the installer doesn't detect the unit, and I can't proceed with the installation.

I have installed it before on this computer using this OS and everything was fine. I'm using WinXP Media Center Edition.

Thanks for any help!

Posted by BitiumRibbon on

  • BitiumRibbon Nov 23, 2007

    Tried that. I checked out the drivers there for my O/S - I'm going to try again but it didn't work last time.

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See here:
http://welcome.solutions.brother.com/bsc/public/us/ca/en/faq/faq_top.htm?reg=us&c=ca&lang=en&prod=mfc420cn_us

You might have to download new drivers which can be found at the link, too.

Posted on Nov 23, 2007

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I have put a PDF files on my website for you to download.

Just click on the links it will download for you.

Click LINK= http://www.4all2sell.com/pdf/Brother-MFC-420CN-Manual.pdf

You will need a adobe reader to see this file If you not got an PDF reader you can download it off this link free.
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