How to fix Back To Basics TEM500 Egg and Toaster combo where the egg portion not heating the water.

SOURCE: Toast part recieves no heat and it is brand new?

possibly defective... it happens

Robert

SOURCE: Back to Basics egg toaster

My egg cooker stopped working, so I took the unit apart. To answer your question, I did not see a fuse inside. One way to tell if it is a power problem to the mother board is to observe whether the LEDs light up or not after pressing the switches. If the LEDs don't light, there could be something wrong with either a power component or a power connection.

In my case, the toaster worked fine. Usually these problems are caused by loose connections. Sometimes it is not obvious where the loose connection is. All I did was loosen and re-connect the wires to the egg cooker and also to the board they came from. I also shined up the toast slide button copper connections with a nail file. This was just a precaution, since the toast slide button had to be working (i.e. it still toasted, just didn't cook an egg).

So far, it seems to be working, but time will tell. If the problem was due to something other than a loose connection, it will happen again.

SOURCE: The toaster portion on my

I just took mine apart. There is a small 24v relay that should switch and allow the toaster elements to come on.

If it is not staying down then there magnetic coil is not working. There is another question like this here.

SOURCE: Back ti Basics toaster the Egg portion does not get hot

Call the company. They will send you a new toaster -- at least they did for my neighbor.

SOURCE: the toaster does not work but the egg portion does

Call the company. They will send you a new one. At least they did for my neighbor.